https://bugzilla.wikimedia.org/show_bug.cgi?id=50601

Bill Skaggs <[email protected]> changed:

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--- Comment #10 from Bill Skaggs <[email protected]> ---
I've had quite a bit of experience with things like this working on the GIMP
project, and would like to try to convey a bit of "wisdom" that we learned the
hard way.

First, there are severe limits on the amount of information a new user,
unfamiliar with the interface, can learn from a guided tour.  A tour can give
some increased sense of familiarity, but it can't give an ability to do
specific tasks.  Above all, a tour can't substitute for simplicity and
discoverability.

Second, a guided tour should never be forced on anybody.  It can be offered if
that can be done unobtrusively, but should never be required.

Third, if a guided tour exists, it should be available on demand, and able to
be repeated as often as desired.  Ideally there should be some sort of "help"
menu in the interface, offering the tour as one of the entries.

Fourth, if you make a guided tour, you should consider making a video version
and putting it on Youtube.  That might seem like a bizarre idea, but many users
are very comfortable with that format.

Also I agree that there is a strong need to show a warning to users who try to
enter wiki-markup directly (with a link to an extended explanation).

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