https://bugzilla.wikimedia.org/show_bug.cgi?id=52915

--- Comment #2 from Nemo <[email protected]> ---
Created attachment 13107
  --> https://bugzilla.wikimedia.org/attachment.cgi?id=13107&action=edit
Mail notifications headers compared

(In reply to comment #1)
> Possibly this might have the same cause as the mailinglist messages that were
> ending up in the gmail spambox.

This is supposed not to be the case, because they have different sender
addresses with different SPF records and they are sent by a different IP,
precisely to avoid @wikimedia.org mail, ML and wiki/other mail to be collated
as single spam agent (this was done a few years ago by Mark, IIRC).

Note that Echo emails are different from standard enotif in almost every single
header (subject, from, sender, reply-to, footer and of course body are all
non-standard), see an example at
https://www.mediawiki.org/w/index.php?title=Extension:GettingStarted/Welcome_enotif&oldid=686716

I have been told that the Echo team had discussed with ops the implications of
having a different header. Indeed, I have tested it and despite the
    From: Wikipedia <[email protected]>
    Reply-To: No Reply <[email protected]>
and the absence of a Sender, the presence of
        (envelope-from <[email protected]>)
in the Received headers makes it pass the SPF check:
    Authentication-Results: mx.google.com;
          spf=pass (google.com: domain of [email protected] designates
2620:0:860:2:219:b9ff:fedd:c027 as permitted sender)
[email protected]

However, there is not much to do if the emails "look like spam" and users press
the spam button, except – I think – making it clear that they are not spam.

I don't know if this is the actual problem, it may be not. Most notifications
(some 5k out of 16k daily) are talk pages notifications which already triggered
enotiftalk before Echo. Only some 40 % of notifications goes to new users;
experienced users probably already received most notifications and know how to
deal with them. We don't have stats on pre-Echo enotiftalk nor on
enotifwatchlist (
http://ee-dashboard.wmflabs.org/dashboards/enwiki-features

As it was noted on the wikitech-l thread about mailing list "spam", Gmail
suggests you to unsubscribe from diligent email senders, rather than marking
them spam, if they use the appropriate headers, in that case List-Unsubscribe
and List-Subscribe. I don't know if we can use these headers to point to
[[Special:Preferences#mw-prefsection-echo]] or there are better headers; it
could be a starting point though, as it has no cost.

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