https://bugzilla.wikimedia.org/show_bug.cgi?id=53879
Fabrice Florin <[email protected]> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|Unprioritized |Normal CC| |[email protected] --- Comment #10 from Fabrice Florin <[email protected]> --- I agree with Jared's overall recommendations here. Now that we are almost caught up with serious bugs and deliverables for Notifications I recommend that we consider implementing a simple 'undo' function to replace the 'confirmation' step -- which seems too heavy-handed. By now, users should have adjusted to this feature, and a more lightweight 'undo' tool might be more effective, increasing overall traffic as a result. And this can be implemented in a way that addresses Technical 13's concerns here, so we don't have to wait 2 minutes for a link to change. Jared has some really good ideas on how to make this work, which I will let him explain. To provide more perspective on this topic, here is a recap of our community discussions about this feature right after launch: https://en.wikipedia.org/wiki/Wikipedia_talk:Notifications/Thanks#Recap After we first launched this feature, about 23% of users on this talk page reported that they miscklicked often on the thanks link -- requiring the use of a 'confirmation' or 'undo' tool. About 54% of respondents wanted a 'confirmation' dialog, whereas 46% wanted an 'undo' tool. Ideas for 'undo' tools included an 'unthank' link, as well as a countdown solution, described below the recap. Because our engineering resources were limited at the time, we implemented a simple 'confirmation' dialog in early June, because the 'undo' solutions would require some backend engineering we couldn't afford. This caused a decline of about 25% in the overall number of thanks notifications sent, which corresponded to the number of misclicks reported above. Overall, our community was comfortable with this choice, as described here: https://en.wikipedia.org/wiki/Wikipedia_talk:Notifications/Thanks#Thanks_confirmation_feature_added For more information, here are current usage patterns for the Thanks feature on our Notifications metrics dashboard: http://ee-dashboard.wmflabs.org/dashboards/enwiki-features Since the Thanks feature was released on the English Wikipedia on May 30, 2013, we've collected these metrics: Total notifications events since launch: 29.9k Daily notification events: 325 * Daily notification share: 2.2% * Daily notification views: 1.6k ** Daily notification clicks: 65 Clickthrough rate: 0.04% * daily numbers are based on Sep. 9 activity ** daily views are based on flyout impressions shared by other notifications -- You are receiving this mail because: You are the assignee for the bug. You are on the CC list for the bug. _______________________________________________ Wikibugs-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikibugs-l
