https://bugzilla.wikimedia.org/show_bug.cgi?id=20079

--- Comment #16 from Tilman Bayer <[email protected]> ---
(In reply to comment #13)
> (In reply to comment #12)
> > Change 97190 had a related patch set uploaded by Nemo bis:
> > Add Twitter account to Varnish's error page
> > 
> > https://gerrit.wikimedia.org/r/97190
> 
> I think this proposed change might mistakenly give the impression that the
> "wikimedia" Twitter account is used to provide site status information and
> it's
> definitely not, even during actual outages and issues.


It's definitely been used for major outages, see e.g.:

https://twitter.com/Wikimedia/status/232469652691894272
https://twitter.com/Wikimedia/status/232519974663643136
https://twitter.com/Wikimedia/status/350485792956755968
https://twitter.com/Wikipedia/status/398888528039276544 (was retweeted by
@wikimedia, too)

Since mid-2011, Twitter has been listed as a communications tool for such cases
at 
https://wikitech.wikimedia.org/wiki/Incident_response#Communicating_with_the_public
.

Of course it's a matter of judgment how severe an incident needs to be to be
reported on @wikimedia. Issues that don't affect a lot of users, or short
outages, may indeed not be covered there. The wording in the patch ("You may be
able to get further information in Wikimedia's <a
href="https://twitter.com/wikimedia";
>Twitter feed</a>") should be sufficiently non-committal.

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