https://bugzilla.wikimedia.org/show_bug.cgi?id=20079
--- Comment #19 from MZMcBride <[email protected]> --- (In reply to comment #16) >> I think this proposed change might mistakenly give the impression that the >> "wikimedia" Twitter account is used to provide site status information and >> it's definitely not, even during actual outages and issues. > > It's definitely been used for major outages[...] Yes, it has been used previously. But site outages and issues happen 24/7 and I can assure you we've had many outages and large site issues of varying strengths that have gone unreported to Twitter. There's also the issue of tweets coming post-incident (see below). > [...] see e.g.: > > https://twitter.com/Wikimedia/status/232469652691894272 > https://twitter.com/Wikimedia/status/232519974663643136 > https://twitter.com/Wikimedia/status/350485792956755968 > https://twitter.com/Wikipedia/status/398888528039276544 (was retweeted by > @wikimedia, too) A user visits Wikipedia and sees an error page. They refresh or come back a few minutes later and the site is back. In only one of the four cases mentioned here would there have been any useful information from Twitter. In three of the four cases, the message was put out after the site issue was resolved (e.g., "Site back to normal after problems affecting logged-in users."). Any user who saw the Wikimedia error message and clicked over to Twitter would not have been provided any useful information. If we insist on including a link to Twitter, I think it might be better to include a link such as <https://twitter.com/search?q=wikipedia+down>. That's how a user can actually determine whether the site is having issues during an actual outage. Otherwise we will simply be directing users to a feed (@wikimedia) of "check out this project on Wikisource" or "see the Commons image of the day" when the sites are inaccessible. That doesn't seem ideal to me. -- You are receiving this mail because: You are the assignee for the bug. You are on the CC list for the bug. _______________________________________________ Wikibugs-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikibugs-l
