https://bugzilla.wikimedia.org/show_bug.cgi?id=58373
Web browser: ---
Bug ID: 58373
Summary: Opting out of the annual fundraising e-mail is a
terrible user experience
Product: Wikimedia
Version: wmf-deployment
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: Unprioritized
Component: Fundraising: Misc.
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Classification: Unclassified
Mobile Platform: ---
This may need to be split out to separate bug reports.
The annual fundraising e-mail contains this text:
---
You are receiving this email as a valued donor of the Wikimedia Foundation. If
you do not wish to receive any future emails from the Wikimedia Foundation,
unsubscribe instantly.
---
"unsubscribe instantly" is a link to
<https://links.email.donate.wikimedia.org/>. This domain doesn't have a valid
SSL certificate, so the browser throws a terrifying warning. This is bad.
If the user chooses to proceed, he or she is presented with an awful form (so
much for instantly unsubscribing...):
---
Opt-out Email Confirmation
Enter Email: [ ]
[No, I do NOT wish to Unsubscribe] [Yes, Unsubscribe me]
---
Requiring the user to re-enter his or her e-mail address is a pretty dickish
move.
And finally, "No, I do NOT wish to Unsubscribe" is abominable language. The
only way the user can figure out what that button does is by reading the other
button and realizing it's the "Yes" button that he or she wants.
--
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You are on the CC list for the bug.
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