Bug ID: 61745
           Summary: Create additional dynamic (and auto) report for OTRS
                    tickets locked to closed agents
           Product: Wikimedia
           Version: wmf-deployment
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: Unprioritized
         Component: OTRS
       Web browser: ---
   Mobile Platform: ---

A while ago, to address the issue of the admins constantly having to poke ops
to run queries for agent activity report, an automatically-updating list was
made available (to OTRS admins) at

One more common request we ask for is a query for all tickets that are locked,
but belong to invalid (closed) accounts.  If this could be incorporated into
the above link - would probably need a page title change - (or a new page is
created specifically for this) that would be helpful to us.  Should help ops as
we won't need to poke anybody regularly to ask for this report.

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