Bug ID: 62771
           Summary: WMFLabs: Auto-creation of home directories broken (new
                    members and instances unable to login)
           Product: Wikimedia Labs
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: Unprioritized
         Component: General
       Web browser: ---
   Mobile Platform: ---

As of late, the home directory creation for users is broken.

I got errors in two scenarios:

* Added user 'rxy' as member to the 'cvn' group.
* Him connecting to a pre-existing pmtpa instance that I (krinkle) can log in
on fine, yields:

$ ssh cvn-app2.pmtpa.wmflabs
Creating directory '/home/rxy'.
Unable to create and initialize directory '/home/rxy'.

$ ssh cvn-app3.eqiad.wmflabs
* Created new instance in eqiad.
* Me connecting to this 15 minutes after its creation, I still get:

Creating directory '/home/krinkle'.
Unable to create and initialize directory '/home/krinkle'.

I've updated my .ssh/config with the most recent version of the example on, but that only
made it worse (main difference is using bastion-eqiad, instance of

With that config I can't even connect to it:

$ ssh cvn-app3.eqiad.wmflabs 
channel 0: open failed: connect failed: Connection timed out
ssh_exchange_identification: Connection closed by remote host

Trying manually:

$ ssh -A bastion1.eqiad.wmflabs
krinkle at bastion1.eqiad.wmflabs in ~
$ ping cvn-app3
PING cvn-app3.eqiad.wmflabs ( 56(84) bytes of data.
64 bytes from cvn-app3.eqiad.wmflabs ( icmp_req=1 ttl=64
64 bytes from cvn-app3.eqiad.wmflabs ( icmp_req=2 ttl=64
$ ssh cvn-app3
ssh: connect to host cvn-app3 port 22: Connection timed out
$ ssh cvn-app3.eqiad.wmflabsssh: connect to host cvn-app3.eqiad.wmflabs port
22: Connection timed out

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