https://bugzilla.wikimedia.org/show_bug.cgi?id=24091
Summary: Search feature doesn't work properly
Product: Wikimedia
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: normal
Priority: Normal
Component: OTRS
AssignedTo: [email protected]
ReportedBy: [email protected]
Steps to reproduce:
1) Go to an existing ticket, say
<https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=3453510>
2) Copy a word from this ticket, say "Höhlengleichnis"
3) Open the search interface
<https://ticket.wikimedia.org/otrs/index.pl?Action=AgentTicketSearch>
4) Paste the word into the textbox labeled "text"
5) Click "Search"
This should turn up at least the ticket from which the word was copied.
However, it often does not. Note that the bug does not seem to be always
reproducable, so it might be necessary to try with different words.
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