On Tue, 22 Jan 2013 00:30:13 -0600, Keegan Peterzell wrote:
Greetings,
...
This is the first of further future documentation of traffic received
to
the general OTRS queues. In the report you will find data breakdowns
for
OTRS admin logged action, all info queues, breakdowns of info queues
with
subqueues, sister projects, and other maintenance details. Since the
report contains a large number of datasets, I am not including the
text
here. If you need, I'll happily provide it by email.
1. https://meta.wikimedia.org/wiki/OTRS/Reports/2012
2. https://meta.wikimedia.org/wiki/OTRS
For the team,
This is great, thanks. What is the choice of languages for which
breakdowns are provided determined by? I see that some languages with
high traffic were not given. Is it that for some languages OTRS users
were willing to cooperate, and for others they were not prepared to?
Cheers
Yaroslav
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