Rjd0060, 10/08/2013 01:57:
On behalf of the OTRS administrators and the entire volunteer response
team, I'd like to thank all who were involved in this process.
Specifically Jeff Green and other Wikimedia operations staff, Maggie
Dennis and the LCA team, Martin (the inventor of OTRS) and Marcel (an
OTRS developer) for all of the time and assistance that they provided
during this much-needed upgrade.

Indeed, thank you so much Jeff Green and Martin Edenhofer.

Nemo

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