Great work Nicole!

On Sat, Aug 2, 2014 at 3:41 AM, Katy Love <[email protected]> wrote:

> Thanks for sharing, Nicole! I really appreciate the work you and Kira did
> here. Looking forward to reviewing this body of work, and hope to further
> the dialogue at Wikimania!
>
> Katy
>
>
> On Fri, Aug 1, 2014 at 1:28 PM, Nicole Ebber <[email protected]>
> wrote:
>
> > Dear Wikimedia friends,
> >
> > I am happy to announce that we have finally released the documentation
> > of the Chapters Dialogue project.
> >
> > You might probably remember: The Chapters Dialogue was the project
> > that was initiated by Wikimedia Deutschland in spring 2013, my former
> > colleague Kira Krämer interviewed representatives from Wikimedia
> > Chapters, the Wikimedia Foundation as well as Funds Dissemination and
> > Affiliations Committee. Kira and I presented the insights at several
> > occasions already, and now the written report is at your disposal.
> >
> > Please find all the information on the Meta page:
> > https://meta.wikimedia.org/wiki/Chapters_Dialogue
> >
> > For those of you who are already on their way into the weekend, to
> > London, or reading via mobile, I’m copying the Executive Summary of
> > the findings at the end of this email.
> >
> > Luckily, Wikimania is coming and I will be available to answer your
> > questions and reflect on ideas or concerns with anyone interested.
> > I’ll be in London from Tuesday till Monday, and will host a session on
> > the Chapters Dialogue insights on Saturday from 12:15 to 13:00 in room
> > Auditorium 1[1]. Attendees of this session will witness the premier of
> > the Chapters Dialogue movie, which will be released to the public
> > shortly after. If you cannot attend the session and don’t find me
> > hanging around at the Wikimedia Deutschland booth in the Community
> > Village, you can reach me via my user page[2] or via email.
> >
> > I would like to take this opportunity to again express my sincere
> > gratitude to everyone who participated, be it as one of the 94
> > interviewees or one of our mentors, critical friend or supporter in
> > any other way. It’s been a blast!
> >
> > A very special and very warm thank you goes out to Kira. Together, we
> > rocked this last year and went through most exciting times. Kira is no
> > longer working for WMDE, but I promised to forward her every comment
> > and email that we receive from you.
> >
> > Best regards,
> > Nicole
> >
> >
> > [1]
> >
> https://wikimania2014.wikimedia.org/wiki/Submissions/The_State_of_Wikimedia_-_A_movement_Dialogue
> > [2]
> https://wikimania2014.wikimedia.org/wiki/User:Nicole_Ebber_%28WMDE%29
> >
> >
> >
> > Wikimedia Deutschland – Chapters Dialogue
> > Nicole Ebber (Project Lead), Kira Krämer (Project Manager)
> >
> > Executive Summary
> > Wikimedia is a global movement: the Wikimedia Foundation, the
> > Wikimedia Chapters and the international communities work and fight
> > for Free Knowledge. In spring 2013, Wikimedia Deutschland initiated a
> > structured assessment of the movement organisations’ needs, goals and
> > stories: the Chapters Dialogue. Nicole Ebber led the project and hired
> > Kira Krämer, who adapted the Design Thinking methodology to the
> > process.
> >
> > In the course of the project (August 2013-February 2014), 94 movement
> > representatives (volunteers and staff) from Chapters, the Wikimedia
> > Foundation as well as the Funds Dissemination Committee and the
> > Affiliations Committee were interviewed.
> >
> > The interviewees spoke about their understanding of roles and
> > relationships within the movement, of responsibilities that come with
> > being a Chapter or being the WMF. They described their goals and
> > stories, what support they need and who they think is in a position to
> > offer this support.
> >
> > The synthesis of all the interviews resulted in an overall picture of
> > the movement and a distillate of the most pressing issues. The
> > findings and insights cover these main areas, which have had a great
> > influence on the movement as it is today.
> >
> > Lack of empathy and the persistence of old narratives: All the
> > conflicts described in this report are based on causes that are deep
> > rooted and manifested in people’s perceptions about each other that
> > still persist today. Each party in the movement has its own needs and
> > tries to solve issues in its own interests, while lacking empathy for
> > other views, opinions, contexts and behaviour.
> >
> > Measuring success when exploring new territory: The movement lacks a
> > definition of what impact actually means to it, as all Wikimedia
> > activities can be described as exploring entirely new territory.
> > Chapters struggle with proving that they and their activities are
> > worth invested in while WMF has difficulty providing a clear movement
> > strategy.
> >
> > Organisational structures: Organisational structures have grown
> > organically without any official recommendation for or analysis of the
> > best organisational form to achieve impact. The lack of a shared
> > understanding about the Chapters’ role and contribution to the
> > movement causes severe insecurities and is fuelling conflicts and
> > misperceptions.
> >
> > Money-driven decisions: Creating a consensus about money, its
> > collection and responsible dissemination (donors’ trust!) is scarcely
> > possible. The Haifa trauma persistently blights the relationship
> > between WMF and the Chapters, fuelled by additional disagreement about
> > the new fundraising and grantmaking processes.
> >
> > The gap in leadership: Who should take the leadership role and what
> > should leadership in the Wikimedia movement look like? Adopting the
> > narrowed focus, the WMF clearly states that it does not see the
> > development of movement entities as their duty. Chapters on the other
> > hand expect the WMF to take a leading role in Chapters’ development,
> > while the WMF expects Chapters to be more proactive.
> >
> > None of these conflicts can be viewed in isolation, and no solution
> > can be developed without a thorough understanding and frank
> > conversations about the causes in the first place. We therefore
> > consider that it would be highly irresponsible to suggest solutions to
> > any of the described issues. Instead, we have distilled tough
> > questions from the insights that need to be addressed urgently and
> > answered in an open and comprehensive manner:
> >
> > 1. What do we as a movement want to achieve? Do we run a website or
> > foster free knowledge? Why are we doing the things we do, and what
> > for?
> > 2. How do we define impact when exploring new territory? And how do we
> > measure success?
> > 3. What is the role of the Wikimedia Foundation?
> > 4. How do we want to communicate with each other? How can we build the
> > necessary empathy and learn from each other? How can we overcome the
> > old narrative and perceptions?
> > 5. Where does the money come from and where should it go? Should money
> > be the limiting factor when striving for Free Knowledge?
> > 6. What movement framework is best suited to fulfil the Wikimedia
> mission?
> >
> > The way things are at present inhibits the movement from striving
> > effectively for Free Knowledge. Instead of using its full potential to
> > further its mission, it revolves around itself. The common mission is
> > at serious risk if the movement does not tackle the causes of its
> > problems.
> >
> > These tough questions can only be approached in a structured and
> > professional way, with dedication and commitment. There is no point in
> > tinkering with the symptoms and finding single-problem solutions.
> >
> > The Chapters Dialogue concludes with the recommendation to build upon
> > the insights and to initiate a sequel: the design of a framework for
> > the Wikimedia movement in which it can work strongly and effectively
> > towards its mission in a professional way, yet stay true to its
> > grassroots and maintain its diversity.
> >
> > _______________________________________________
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*Nurunnaby Chowdhury Hasive*
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