in my opinion there is no need to differentiate and to clarify what
The real problem is to define the KPIs (key performance indicators) and a
balanced relation of those indicators.
A corporation can be a high-tech corporation and take care of the comfort
of all stakeholders without problems, the big deal is to find this balanced
On Tue, Feb 23, 2016 at 10:29 PM, Brion Vibber <bvib...@wikimedia.org>
> I think there are many different interpretations of what it means to "be a
> high-tech organization", which makes it a difficult label to base arguments
> around; readers will interpret it very differently depending on their
> personal experiences and biases.
> One view might concentrate on notions of "innovation", "excellence", or
> "return on investment" achieved through super-smart people creating unique
> technology -- this view associates "high-tech" with success, competitive
> advantage, brand awareness/marketshare, and money (profit for traditional
> corporations, or investment in the mission for non-profits).
> Another view might concentrate on other features considered common to
> "high-tech" companies such as toxic work environments, lack of diversity,
> overemphasis on engineering versus other disciplines, disconnection from
> users' needs, and a laser-focus on achieving profits at the expense of
> long-term thinking. This view associates "high-tech" with social and
> economic inequality and exploitation of employees and users for their labor
> & attention to the detriment of their physical and emotional health.
> And there are many, much subtler connotations to be found in between.
> I believe a high-tech organization should invest in smart people creating
> unique technology. But I also think it should invest in people, period.
> Staff and volunteers must be cultivated and supported -- that's how loyalty
> and passion are developed, and I believe they pay dividends in productivity
> and recruitment.
> Absolutely Wikimedia Foundation needs to build better technologies --
> technologies to serve the needs of our editors, our readers, our
> photographers, our citation reviewers, etc. This means Wikimedia Foundation
> needs a good relationship with those people to research, brainstorm, plan,
> develop, test, redevelop, retest, and roll out software successfully. The
> people who represent Wikimedia Foundation in those relationships are its
> staff, so it's important for management to support them in their work and
> help them succeed.
> It is my sincere hope that when the current crises are resolved, that the
> Board of Trustees and the executive can agree on at least this much as a
> shared vision for the Foundation.
> -- brion
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