On Mon, Feb 29, 2016 at 4:44 PM, Oliver Keyes <ironho...@gmail.com> wrote:

> So my concern is not that you lost touch with staff. I don't
> particularly care about any one person. My concern is that the *board*
> did. My concern is that when staff reached out the Board replied with
> a letter indicating they had full and unanimous confidence in our
> leadership. You indicating that you see a problem here and have some
> sympathy is nice; so is you visiting the office. So is Alice visiting
> the office. But nice is not sufficient.
> Guy Kawasaki, I believe, lives in the bay area (correct me if I'm
> wrong). Denny works a 10 minute walk from the office. Kelly's org is
> based in Mountain View. There are a whole host of trustees who could
> be making it into the office, experiencing the culture and the
> sentiment and the concerns directly. Why are they not coming in? Why
> are they not listening to people?

I must confess that this was my initial response as well.

My initial impression of Jimmy coming to SF was that this was a
self-selected PR exercise for Jimmy – borne out of a desire to be seen as
part of the solution of the problem, rather than part of its causes – and
not so much an effort by the Board to develop a better rapport with staff.

As you say, there are several board members who could comfortably pop in
for afternoon tea at the WMF office any day of the week.

Still, I hope the discussions with Jimmy and Alice in SF are fruitful.

> While I appreciate, deeply, both you and Alice coming in, I am unable
> to shake my concerns that the rest of the board making decisions
> informed not by their perspectives but by your recollection of your
> perspectives, is going to be tremendously limiting. We selected these
> people because we thought they had something to contribute we didn't
> already have: because their experiences would shape incoming
> information in new and interesting ways. So let them receive that
> information, and let them shape it. Let's have an informed board.
> Because trust isn't great, right now, and this last year should have
> made us steer *away* from processes with a small bus factor, not
> towards them.
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