Hoi,
I had an issue with data Google provided. I notified them and used
Wikipedia as a source. I was pleasantly surprised that it did not take long
for it to be remedied :)

Yes for big issues we can have a liaison however, we can still can notify
them when the need arises.
Thanks,
      GerardM

On 9 August 2016 at 15:53, James Salsman <jsals...@gmail.com> wrote:

> Dan Garry wrote:
>
> > Reaching out to [Google] is the easiest and quickest way to get
> > these kinds of issues fixed....
>
> Google is a whole lot better than Altavista was back when their
> snippets were taken from title and meta tags or the first words
> on the page, but there have been some issues that they've not
> been as responsive on as we might have hoped.
>
> Should the Foundation organize its liaison with Google? Does
> Google have staff who are assigned to resolving issues with
> Wikipedia? Should the Foundation publish a directory by topic
> area of the people to ask when there seems to be a problem
> that Google could help solve? Presumably those could be
> different people for different kinds of issues, and maybe would
> sometimes be Foundation and sometimes Google personnel.
>
> Is it fair to ask, in the interest of transparency, when Google
> approaches the Foundation about an issue which could involve
> the community, or when the Foundation reaches out to Google
> on issues which might impact the community, that some
> non-Foundation representative member(s) of the community
> be notified about the issue and the ongoing work to fix it?
>
> Best regards,
> Jim
>
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