I think that we're discussing two related but distinct themes in this
thread. One of them is the organization of the consultation, and the other
is the substance of the strategy.
Advertising
I will be very interested to see how the consultation is structured with a
communication professional in the ED role. I think that this might be a
good thing. (:
I continue to think about the substance of the strategy. A large proportion
of my Wikimedia time is currently invested in designing materials,
primarily videos, for new users. As a part of my venturing into depth in
the new user experience, I'm perceiving many opportunities to improve the
new user experience that would require substantial human and financial
resources. I believe that a significant decrease of the slope of the
learning curve and an increase in the facilitation of guided interactions
(both human-to-computer and human-to-human) would be worth exploring for
possible increased investment. I hope that WMF will include significantly
increased investment in UX research and design improvements in the scope of
the new strategy.
Pine
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