Attempting to summon Chris Schilling over here from the other thread. (:

I think that some kind of analysis about optimal use of consultations and
surveys would be beneficial, and I'd welcome seeing something like that in
the next Annual Plan. Perhaps there might even be a consultation or survey
about consultations or surveys, which I know sounds ironic but may be
helpful in figuring out how much is too much or too little, timing,
locations, etc.

Information management is a big deal. We have watchlists, email, social
media channels, Echo, and lots of other tools, but even so -- or perhaps
because -- there are so many channels, it's easy to drown. I imagine that
holds true for both staff and community members, and I'd welcome some
initiatives to improve the situation. Perhaps someone will have some ideas
that they can submit to IdeaLab.

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