Just trying to understand: this is the percentage change of a percentage?
Or the percentage change of the absolute retention?
(I would be particularly interested in the latter, as the former could be
muddied by successful efforts to have more people make a first contribution)

Lodewijk


On Wed, Oct 18, 2017 at 11:21 AM, Fæ <fae...@gmail.com> wrote:

> On 18 October 2017 at 18:32, Brian Wolff <bawo...@gmail.com> wrote:
> > Fae wrote:
> >>Does the minus symbol in "-60.0%" mean anything? Being a retention
> >>percentage, I do not understand how it can be negative unless
> >>potential volunteers are getting rejected at the door before they can
> >>sign-up. Could that be corrected?
> >
> > My understanding is that this means that the rentention percentage was
> > 60% (or is it percentage points?) less than it was this time last
> > year.
> >
> > So its now 5%, but this time last year it was 12%.
> >
> > --
> > bawolff
>
> Ah, thanks for the clarification. I have a background as a
> mathematician, but that report with second-order numbers had me foxed.
>
> Now I think I understand the stats, I probably correctly appreciate
> that whatever actions were taken in the last 12 months to retain
> volunteers were not "non-successes", they are super fantastic
> management team learning points for the coming year...
>
> Suggestion, throw away the current plan and rather than using findings
> to create incremental improvement,[1] try something completely
> different before all the wheels fall off. I look forward to seeing
> some serious radical initiatives.
>
> Links:
> 1. https://en.wikipedia.org/wiki/Boiling_frog
>
> Thanks,
> Fae
> --
> fae...@gmail.com https://commons.wikimedia.org/wiki/User:Fae
>
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