Quite possible I am mistaken, but I thought OTRS was separate from WP, which 
would make en:wp:ANI irrelevant.
Chreers, 
Peter

-----Original Message-----
From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On Behalf Of 
Aron Manning
Sent: 11 July 2020 10:55
To: Wikimedia Mailing List
Subject: Re: [Wikimedia-l] Operation and oversight of OTRS system

On Sat, 11 Jul 2020 at 10:48, Peter Southwood <peter.southw...@telkomsa.net>
wrote:

> Context is necessary to understand this.
> If OTRS part of Wikipedia?

I don't understand that question.
The cited answer was received from <info...@wikimedia.org>.

If not, Which ANI?
>
The OTRS volunteer referred to [[en:wp:ANI]].

Cheers,
Aron


On Sat, 11 Jul 2020 at 10:48, Peter Southwood <peter.southw...@telkomsa.net>
wrote:

> Context is necessary to understand this.
> If OTRS part of Wikipedia? If not, Which ANI?
> Cheers,
> Peter
>
> -----Original Message-----
> From: Wikimedia-l [mailto:wikimedia-l-boun...@lists.wikimedia.org] On
> Behalf Of Aron Manning
> Sent: 11 July 2020 09:23
> To: Wikimedia Mailing List
> Subject: Re: [Wikimedia-l] Operation and oversight of OTRS system
>
> On Mon, 6 Jul 2020 at 19:52, Jonatan Svensson Glad <
> gladjona...@outlook.com>
> wrote:
>
> > 8. if an individual has been acting contrary to policy, what is the
> > process for reviewing and if necessary overturning their past actions
> > (including contacting and apologising to their correspondents)?
> > I’m unable to answer this due to the Confidentiality Agreement all OTRS
> > agents sign.
>
>
> I recall one experience with OTRS in which I've received this brief answer:
>
> > Report them to ANI and hope you're not *hit in the face with a
> boomerang*.
> >
> > Yours sincerely, ...
>
> The individual did not apologize in further correspondence and I haven't
> thought about contacting OTRS since then.
>
>
> Aron
> _______________________________________________
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
>
>
> _______________________________________________
> Wikimedia-l mailing list, guidelines at:
> https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and
> https://meta.wikimedia.org/wiki/Wikimedia-l
> New messages to: Wikimedia-l@lists.wikimedia.org
> Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l,
> <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
_______________________________________________
Wikimedia-l mailing list, guidelines at: 
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
https://meta.wikimedia.org/wiki/Wikimedia-l
New messages to: Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, 
<mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>

-- 
This email has been checked for viruses by AVG.
https://www.avg.com


_______________________________________________
Wikimedia-l mailing list, guidelines at: 
https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and 
https://meta.wikimedia.org/wiki/Wikimedia-l
New messages to: Wikimedia-l@lists.wikimedia.org
Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, 
<mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>

Reply via email to