The Research Showcase will be starting in 30 minutes. On Mon, Nov 16, 2020 at 11:57 AM Janna Layton <jlay...@wikimedia.org> wrote:
> Hello, everyone, > > The next Research Showcase will be live-streamed on Wednesday, November > 18, at 9:30 AM PST/17:30 UTC, and will be on the theme of interpersonal > communication between editors. Interpersonal communication, for example via > talk pages, plays a crucial role for editors to coordinate their efforts in > online collaborative communities. For this month’s showcase we have invited > 2 speakers sharing their research on getting a deeper understanding of > interpersonal communication on Wikipedia. In the first talk, Anna Rader > will give an overview on editors’ communication networks and patterns, and > the different types of dynamics commonly found in the way that users > interact. In the second talk, Sneha Narayan presents recent work > investigating whether easier interpersonal communication leads to enhanced > productivity and newcomer participation across more than 200 wikis. > > YouTube stream: https://www.youtube.com/watch?v=G35OEDJ53bY > > As usual, you can join the conversation on IRC at #wikimedia-research. You > can also watch our past research showcases here: > https://www.mediawiki.org/wiki/Wikimedia_Research/Showcase > > This month's presentations: > > Talk before you type - Interpersonal communication on Wikipedia > > By Dr Anna Rader, Research Consultant > > Formally, the work of Wikipedia’s community of volunteers is asynchronous > and anarchic: around the world, editors labor individually and in > disorganized ways on the collective project. Yet this work is also > underscored by informal and vibrant interpersonal communication: in the > lively exchanges of talk pages and the labor-sharing of editorial networks, > anonymous strangers communicate their intentions and coordinate their > efforts to maintain the world’s largest online encyclopaedia. This working > paper offers an overview of academic research into editors’ communication > networks and patterns, with a particular focus on the role of talk pages. > It considers four communication dynamics of editor interaction: > cooperation, deliberation, conflict and coordination; and reviews key > recommendations for enhancing peer-to-peer communication within the > Wikipedia community. > > All Talk - How Increasing Interpersonal Communication on Wikis May Not > Enhance Productivity > > By Sneha Narayan, Assistant Professor, Carlton College > > What role does interpersonal communication play in sustaining production > in online collaborative communities? This paper sheds light on that > question by examining the impact of a communication feature called "message > walls" that allows for faster and more intuitive interpersonal > communication in a population of wikis on Wikia. Using panel data from a > sample of 275 wiki communities that migrated to message walls and a method > inspired by regression discontinuity designs, we analyze these transitions > and estimate the impact of the system's introduction. Although the adoption > of message walls was associated with increased communication among all > editors and newcomers, it had little effect on productivity, and was > further associated with a decrease in article contributions from new > editors. Our results imply that design changes that make communication > easier in a social computing system may not always translate to increased > participation along other dimensions. > > - > > Paper <https://dl.acm.org/doi/10.1145/3359203> > > > -- > Janna Layton (she/her) > Administrative Associate - Product & Technology > Wikimedia Foundation <https://wikimediafoundation.org/> > -- Janna Layton (she/her) Administrative Associate - Product & Technology Wikimedia Foundation <https://wikimediafoundation.org/>
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