Hi Seddon,

Thanks for removing the emojis; without them, the banner is infinitely more
professional.

Regards,
Vermont

On Sat, Dec 5, 2020 at 11:09 Joseph Seddon <jsed...@wikimedia.org> wrote:

> Hey all,
>
> To avoid burying the lead, the feedback is appreciated and we do listen
> whenever feedback is raised. I've just been coordinating with the team, and
> we've rolled back this change.
>
> For some background, the emojis in this messaging were a recent addition
> earlier this week. Emojis have become a core part of the way the world
> communicates, especially with younger demographics, practically becoming an
> ideographic language in and of itself. The team has been keen to see if
> there are ways we can leverage this, especially on mobile and we’ve been
> experimenting with them over the last couple of years in a number of
> campaigns.
>
> I want to recognise that we missed the mark on this one and that your
> feedback is heard, much appreciated and acted upon. The team really does
> care about the messaging and how it represents us, and the projects as a
> whole. Our processes on approving content have massively improved over the
> years and I think it reflects in the messaging we use. A number of people
> have noted that it has improved for the better over the years.
>
> At the same time I want to take some ownership of this misstep myself.
> I've been proactively working in real time with some volunteers, discussing
> concepts and gathering feedback on campaigns. This feedback has definitely
> shown that for such a new concept, I should have made sure to have
> highlighted and gotten more input on this.
>
> I'll be gathering input on how we use emojis in our messaging and I'd be
> happy to follow up with people about this. Just an additional note that if
> anyone wants to talk through any feedback with me I can be found on IRC,
> Discord, Telegram or send it through via email ( seddon at wikimedia.org
> ).
>
> My apologies but also my genuine thanks for the feedback.
>
> Seddon
>
> On Sat, Dec 5, 2020 at 2:24 PM Gnangarra <gnanga...@gmail.com> wrote:
>
>> tend to agree there should be a mobile friendly version, the article
>> should be visible at the same time. What wording is used it definitely
>> should not have religious actions or symbology in it... the other emojis do
>> seem childish
>>
>> On Sat, 5 Dec 2020 at 21:58, Chris Gates via Wikimedia-l <
>> wikimedia-l@lists.wikimedia.org> wrote:
>>
>>> I opened a browser I’m not logged in on to see what these ads were.
>>>
>>> Here is the text, unedited, of the second ad I was shown (after closing
>>> the first):
>>>
>>> “Hi reader 🙂. Sorry for the interruption, but this Saturday Wikipedia
>>> really needs your help. This is the 3rd appeal we've shown you. 98% of
>>> our readers don't give; they look the other way 😢. All we ask is $2.75 and
>>> then you can get back to your article. We ask you, humbly: please don't
>>> scroll away 🙏🙏.“
>>>
>>> It would be quite helpful if the WMF’s marketing and fundraising-focused
>>> teams weren’t so intent on destroying Wikipedia’s reputation. I, and I’m
>>> sure most editors, don’t care that praying and crying emojis illicit more
>>> money. There are social and reputation costs to portraying Wikipedia like a
>>> crying, praying beggar about to go broke. And though I understand the
>>> employees responsible for pushing this nonsense in front of every reader
>>> evidently do not care about the costs of their actions, and only whatever
>>> money they can get from it, it remains wholly unacceptable.
>>>
>>> Tell me: why should I volunteer to work on a project whose owners,
>>> regardless of the incredibly large quantities of money they already have,
>>> seek frequently to illicit donations through methods that damage
>>> Wikipedia’s reputation? Why would I give hours of my time a week to make
>>> Wikimedia projects clear of vandalism and abuse, seeking to give readers
>>> the impression of a functional and reliable source of information, knowing
>>> that some marketing person could undo all of the volunteers’ work through
>>> some ad campaign?
>>>
>>> And yes, I also understand that volunteers complain every time this
>>> happens. There’s very good reason to do so, as every time these campaigns
>>> go out they are worse than the last, wholly ignorant of community wishes,
>>> and taking no views into account other than those who reflect purely a goal
>>> of getting more donations.
>>>
>>> Regards,
>>> Vermont
>>>
>>> On Sat, Dec 5, 2020 at 05:22 Fæ <fae...@gmail.com> wrote:
>>>
>>>> Let's try kicking this perennial thead again.
>>>>
>>>> This morning (5 Dec 2020) I paused cooling my porridge when looking up
>>>> how Wikipedia describes 'Latinx' usage on my cellular, I was faced
>>>> with a *2 page* advert.
>>>> * The advert meant nothing of the article could be seen, not even the
>>>> title, without having to pass the two pages of several big blue
>>>> fundraising notices.
>>>> * There's some statements in those notices that, frankly, look
>>>> unencyclopaedic like "People told us we'd regret making Wikipedia a
>>>> non-profit". That's a literally untrue Trumpian political sentence if
>>>> ever I saw one.
>>>> * The 2 pages close with "We ask you, humbly: don't scroll away"
>>>> followed by a single option of a "MAYBE LATER" link (not a 'go away
>>>> forever please' link, and yes, it's really in shouty all caps).
>>>>
>>>> I might have passed on thinking, gah, not again, but there is a
>>>> further sting in this tale. After working out that there was a "No
>>>> thanks" link back at the start in a font smaller than all the notice
>>>> text, you are faced with a second big red fundraising notice. This one
>>>> has a sad weeping emoji in it, because you are going to "look the
>>>> other way". I guess the idea is to make it feel like you are
>>>> heartlessly walking past a beggar on the street without having the
>>>> humanity to look at them, not sure how else this is supposed to read.
>>>> It closes with the same "humbly" sentence, but this time with two
>>>> emojis that are begging or praying hands. Personally I find being
>>>> prayed at slightly offensive, Wikipedia being a haven of logical
>>>> thought, not a church, but that's probably me being too black hat.
>>>>
>>>> Isn't it about time the $100,000,000+ a year WMF made a design choice
>>>> to stay classy and avoid multiple full page banners begging the public
>>>> for money like it was about to go bust? It looks desperate because
>>>> there's no other honest way to describe it.
>>>>
>>>> Stay safe, wear a mask,
>>>> Fae
>>>>
>>>> On Tue, 5 May 2020 at 12:58, WereSpielChequers
>>>> <werespielchequ...@gmail.com> wrote:
>>>> >
>>>> > Given the large reserves that the WMF carries, and the savings from
>>>> > cancelling events such as Wikimania 2020, I would have thought that
>>>> the WMF
>>>> > was one organisation that could afford to pause its fundraising for a
>>>> few
>>>> > months. At least in countries where the economy is in freefall.
>>>> >
>>>> > In a few months time lots of people will still be in a financial
>>>> mess. But
>>>> > the large number of people who are currently going to be worried about
>>>> > their financial future will hopefully be divided into those who have
>>>> kept
>>>> > their jobs. or got new ones and those who were right to be worried.
>>>> > Hopefully some of those who come through this financially OK will be
>>>> in a
>>>> > position to donate.
>>>> >
>>>> > WSC
>>>> >
>>>> > On Tue, 5 May 2020 at 11:25, <wikimedia-l-requ...@lists.wikimedia.org
>>>> >
>>>> > wrote:
>>>> >
>>>> > > Send Wikimedia-l mailing list submissions to
>>>> > >         wikimedia-l@lists.wikimedia.org
>>>> > >
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>>>> > > than "Re: Contents of Wikimedia-l digest..."
>>>> > >
>>>> > >
>>>> > > Today's Topics:
>>>> > >
>>>> > >    1. Annoying ads (John Erling Blad)
>>>> > >    2. Re: Annoying ads (Benjamin Ikuta)
>>>> > >    3. Re: Annoying ads (Robert Fernandez)
>>>> > >    4. Re: Annoying ads (Pierre-Yves Beaudouin)
>>>> > >    5. Re: Annoying ads (Nick Wilson (Quiddity))
>>>> > >    6. Re: Annoying ads (Samuel Klein)
>>>> > >    7. Re: Annoying ads (Paulo Santos Perneta)
>>>> > >    8. Re: Annoying ads (Paulo Santos Perneta)
>>>> > >
>>>> > >
>>>> > >
>>>> ----------------------------------------------------------------------
>>>> > >Cheers
>>>> > > Message: 1
>>>> > > Date: Mon, 4 May 2020 16:55:50 +0200
>>>> > > From: John Erling Blad <jeb...@gmail.com>
>>>> > > To: Wikimedia Mailing List <wikimedia-l@lists.wikimedia.org>
>>>> > > Subject: [Wikimedia-l] Annoying ads
>>>> > > Message-ID:
>>>> > >         <CAJcMX2=
>>>> > > 5ggwunkrfg6ejjsn6sb1rbf1h_fnyphpd_wjr5ot...@mail.gmail.com>
>>>> > > Content-Type: text/plain; charset="UTF-8"
>>>> > >
>>>> > > Often I surf Wikipedia without being logged in, and so I did right
>>>> now. I
>>>> > > got the usual banners, but this time they popped up repeatedly in
>>>> several
>>>> > > locations. This quickly gets extremely annoying, and I find it
>>>> unwise.
>>>> > > Create one banner, and stick with that. Several banners are simply
>>>> way over
>>>> > > the top.
>>>> > >
>>>> > > /jeblad
>>>> > >
>>>> > >
>>>> > > ------------------------------
>>>> > >
>>>> > > *****************************
>>>> > >
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>>
>>
>> --
>> GN.
>>
>> *Power of Diverse Collaboration*
>> *Sharing knowledge brings people together*
>> Wikimania Bangkok 2021
>> August
>> hosted by ESEAP
>>
>> Wikimania: https://wikimania.wikimedia.org/wiki/User:Gnangarra
>> Noongarpedia: https://incubator.wikimedia.org/wiki/Wp/nys/Main_Page
>> My print shop: https://www.redbubble.com/people/Gnangarra/shop?asc=u
>>
>>
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>
>
> --
> Seddon
>
>
> *Senior Community Relations Specialist*
> *Advancement (Fundraising), Wikimedia Foundation*
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