Hello all, The Wikimedia Volunteer Response Team (also known as OTRS) had an extremely busy year answering emails from Wikimedia users, readers and other interested people. We have once again prepared a statistical report of administrator activity and ticket volume for the year 2013.
I invite you all to review this report on Meta. If you have any questions at all feel free to leave them on the talk page. If you wish to review the first report, published last year with data from 2012, you may also view that on Meta. For the OTRS administrators, Ryan // User:Rjd0060  - https://meta.wikimedia.org/wiki/OTRS  - https://meta.wikimedia.org/wiki/OTRS/Reports/2013  - https://meta.wikimedia.org/wiki/OTRS/Reports/2012 (previous report)
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