>
>
>  Then consider office tech support, which is on your list. That's
>>
>>> something you can't really do remotely and part-time. If something
>>
>>> goes wrong, you need to be there to fix it. With a rapidly growing
>>
>>> office, that's going to take up a significant amount of time as well.
>>
>>> (It's probably half a day's work just to set up each new staff
>> member.)
>>
>
> True, some aspects are hard to handle remotely. But, again, this gives us
> a tech resource to draw on and helps justify FTE in 2014.
>
> Realistically speaking; if you're paying £35K for a developer/manager
> (which is what the last job description was looking for) it's not a great
> use of his or her time to be fixing laptops :) If this is a major issue
> there are contract tech support services we could look into to fill this
> specific gap that would be more cost effective.
>
>

In fact; mulling on this specific point... I think this is the approach to
take for tech support in the office. Either contract it to a local firm (as
it's not something likely to demand days each week) or hire someone part
time - a student for example.

It doesn't require exemplary technical skills, and is the prime opportunity
to offer a "first job" to someone.

Tom
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