On Wed, Apr 16, 2014 at 11:59 AM, Nuria Ruiz <[email protected]> wrote:

> Lilit,
> Would you be so kind as to try to upload your cohort again?
>

Also applies to Tighe ^ v


> We have deployed a fix to production that should solve issues with both
> uploading cohorts and validating users.
>
> We believe this might have been broken after a recent upgrade we did to
> one of our database drivers. We have tested with various cohorts for quite
> some time but we await your confirmation that the issue is fixed for you
> before calling the fix good.
>
> This issue is tracked here:
> https://bugzilla.wikimedia.org/show_bug.cgi?id=63836
>
> Thanks,
>
> Nuria
>
>
>
>
> On Wed, Apr 16, 2014 at 3:33 PM, Lilit Tarkhanyan <
> [email protected]> wrote:
>
>> Thanks for quick answers Dan and Tighe.
>> Tighe I tried the Google spreadsheet for the CSV but no result, the same
>> error.
>> I'll wait for the bug fix.
>>
>> Thanks a lot
>>
>> Lilit Tarkhanyan
>> Wikimedia Armenia
>> Board Member
>> Wikipedia Education Program Leader
>> Aygestan 1/30
>> tel. +374 55 534 011
>>       +374 10 575397
>>
>>
>> On Wed, Apr 16, 2014 at 5:01 PM, Tighe Flanagan 
>> <[email protected]>wrote:
>>
>>> Hi Lilit,
>>>
>>> I wonder if it's related to the bug that was submitted last 
>>> Frida<https://bugzilla.wikimedia.org/show_bug.cgi?id=63836>y.
>>> Other users have been having trouble as well. From my experience, I have
>>> usernames in Latin and Arabic script which have both worked fine in the
>>> past. Even if there is an error in the usernames, it should validate and
>>> then report which usernames are valid and which ones are invalid (allowing
>>> you to trouble shoot and check for typos, trailing spaces or unnecessary
>>> underscores).
>>>
>>> I know our colleagues in the Czech Republic were having trouble with
>>> usernames with complex characters with diacritics at first, but it turned
>>> out to be a character set adjustment. The quick solution for them was using
>>> a Google spreadsheet for the CSV. This is something you can investigate
>>> once your cohort validates and you know which usernames the tool accepted
>>> or rejected as invalid.
>>>
>>> Dan beat me to the bug reply just now :)
>>>
>>> Cheers,
>>> Tighe
>>>
>>>
>>>
>>> --
>>> Tighe Flanagan
>>> Wikipedia Education Program Manager
>>> Wikimedia Foundation
>>>
>>>
>>> On Wed, Apr 16, 2014 at 8:02 AM, Lilit Tarkhanyan <
>>> [email protected]> wrote:
>>>
>>>> Hello
>>>> I try to upload a cohort to Wikimetrics for the first time but
>>>> Validation: FAILURE appears. I think the reason are usernames written in
>>>> Armenian characters. I tried both csv and txt formats but the same error. I
>>>> deleted the Armenian usernames from the list and no problem was detected, I
>>>> could upload the cohort. Please help.
>>>>
>>>> Thank you
>>>> Best regards
>>>>
>>>> Lilit Tarkhanyan
>>>> Wikimedia Armenia
>>>> Board Member
>>>> Wikipedia Education Program Leader
>>>> Aygestan 1/30
>>>> tel. +374 55 534 011
>>>>       +374 10 575397
>>>>
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>>>>
>>>>
>>>
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