Op 24 jan. 2013 om 22:37 heeft "Dhaval S. Vyas" <[email protected]> het volgende
geschreven:
> Hi Quim/Siebrand,
>
> It is indeed a fantastic move. I tried to test, but seems the visual editor
> is not compatible with IE10. Tried it on Firefox 18.0.1 where it seems to be
> working well. Do you want me to file a bug for IE10 or you'll take it from
> here?
Thanks for walking in front of the parade, Dhaval! Please do file a bug in
bugzilla.wikimedia.org for the product Visual Editor[1]. Please be as specific
as you can describing your found issue. If you keep this in mind, you usually
make your bug reports rock!
1. Provide a brief summary and a one paragraph description of the problem you
identified.
2. Describe the tools you used encounter the problem. These are most probably:
your operating system, browser name, exact browser version, a wiki name, and if
you can, the version mentioned on [[special:version]]. Add more information if
you think it may be relevant. Tia could be if you were logged in, as which
user, what your user interface language was set to, etc.
3. Describe numbered steps to reproduce the problem. Use as many steps as you
need. Describe the quickest way to reproduce the problem. Be very specific. Add
screenshots if it cannot be avoided or clarifies things.
4. Describe your observation that differs from your expectation. Use a
screenshot if you think it clarifies the problem description. Mind you: this
should be an observation that can be made after following the steps from 3.
5. Describe your expectation. This allows the person dealing with your report
to assess if your expectation was in line with their specification or expected
outcome. If you cannot describe this, note that, and please be prepared to
further interact on the issue, the one dealing with it, will most probably
propose an expected outcome and ask,your feedback on it.
6. Add additional information if it is relevant. You may for example have also
tested on another operating system, or using one or more other browsers. Note
at least if the outcome of the steps from 3 differed for what was described in
4, or was the same.
All this information will make it a lot easier for a developer to zoom into
your problem, and fix it. It looks like a lot to report, but I guarantee you
the once you start reporting issues like this, you will be getting then
responded to much quicker and the resolve rate will also increase, simply
because the information you provide is much more actionable.
Again, thanks for being pro-active and spread the word.
[1] https://bugzilla.wikimedia.org/enter_bug.cgi?product=VisualEditor
Cheers!
Siebrand
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