On Thu, Feb 5, 2009 at 2:05 PM, Marcus Buck <[email protected]> wrote:
>> http://lists.wikimedia.org/pipermail/wikitech-l/2008-October/039861.html
> There I read: "hopefully in few weeks time we will finish the whole
> migration". That was four months ago. Aryeh Gregor mentioned two other
> posts, that spoke about "some hardware issues" and "I *think* we are in
> process of ordering some more RAM". Why is it so hard to get some
> precise answers? What are the hardware issues, when was the RAM ordered,
> when will it be installed? Sometimes I am under the impression, that our
> developers (not the volunteer developers, but the paid tech staff who do
> the ordering and all that stuff) do not even read wikitech-l. According
> to <http://wikimediafoundation.org/wiki/Staff>: Brion Vibber, Tim
> Starling, Tomasz Finc, Ariel Glenn, Rob Halsell, Mark Bergsma, Michael
> Dale, Trevor Parscal.

I'm not entirely sure why you think that the technical staff need to
report operational minutiae to you. If you wanted to know the status
of getting Lucene 2.1 on small projects, perhaps it would be prudent
to send a mailing list post asking what the status was, rather than a
rant about "discrimination" against smaller projects. If you make an
explicit request for information, there's no reason to suspect it
won't be answered in a reasonable amount of time. If you lecture
people about ignoring small projects, and bury your questions in that
lecture, you are less likely to get a response.

It isn't that the technical staff don't care, it's just that Lucene
2.1 on smaller projects is one of a billion other things that tech
staff need to work on, and without minimising the importance of other
languages to Wikipedia's core mission, some quick stats show that
about 70-80% of all hits come in English, German and French (totally
arbitrary, tainted with Western selection bias, three big languages).

It should also be noted that, of those staff, only Brion, Tim, Rob,
Mark, and to an extent Tomasz are involved in these sorts of
operations matters. The rest are software developers.

Therefore, while you should, by all means, request information as to
the status of certain operations things like this -- but posting
outraged lectures on the importance of small languages isn't at all
productive. You should split the problem up into its constituent
problems, which are all separate (the Toolserver, Lucene, and query
pages on small wikis), and try to have each dealt with by itself,
rather than trying to lump it all together as a laundry list of
complaints. You will have much better success in achieving your aims
if you present your problems in this way.

Andrew Garrett

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