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 Hi Paul,

 I strongly dispute the claim that non-profits are famous for having
terrible websites. See
 http://www.soschildrensvillages.org.uk/charity-news/charity-editorials/anatomy-of-an-internet-charity
 as an example of a non-profit which is hugely successful online and
www.our-africa.org as
 a cutting edge non-profit website

 Andrew
> =======================================
>
> On Thu, Nov 10, 2011 at 1:34 PM, Paul Houle <[email protected]> wrote:
>>        Here's a crazy question.
>>
>>       Non-profit organizations are famous for having terrible web
>> sites.  Generally they get a fixed budget and after they spend it,  they
>> have a party and announced that they succeeded.  Nobody ever tells the
>> users,  or rather,  the people who might have been the users if they
>> found out about it.
>>
>>      For a long time I thought "non-profit" was a cause of failure,  or
>> rather,  that profit was a cause of success.  Nobody at a library
>> benefits from making a digital library 5% easier to use,  but if a
>> company like AMZN improves its site by 5%,  that translates into happy
>> customers plus a pile of money that can go into bonuses,  dividends,  etc.
>>
>>      That continuous improvement is missing in most non-profits.  At
>> best they get a series of grants to do things and set goals for major
>> upgrades.  Sometimes these upgrades fail,  sometimes they really help,
>> often they end up spending a lot of money for 3 years to get something
>> that's about the same as what they had before.
>>
>>      How does the Wikimedia foundation escape this trap?
>>
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