I'm a little late to this as well, but I didn't see any mention of Trac ( 
http://trac.edgewall.org/ ) in this thread. It has several things in its favor:
- Open source
- Python
- Great community
- Easily hackable, very flexible, and as a result...
- Tons of open-source plugins for all your needs

At the last place I worked, we wanted a whiteboard-style SCRUM tool for laying 
out the backlog and allocating it into buckets. We wrote and released a plugin 
for Trac:
- https://github.com/clearspring/tracboard

I've always felt that when it comes to bug-tracking and project-management 
software, every org is different, and as a result, it often makes sense to roll 
your own to reflect your workflow. I think the best projects are the ones that 
make it easiest to do this without reinventing the wheel. Trac's ease of 
customizability is a big plus.

--
David Schoonover
[email protected]


On Mar 3, 2012, at 6:21 PM, Rob Lanphier wrote:

> Hi John,
> 
> I'm happy that you're looking at this, because I can't say that I'm
> thrilled with Bugzilla, and I'd be happy to see a better alternative
> to it.  However, I also kinda agree with Chad: it's not that I love
> Bugzilla, but rather we haven't yet found a system that's better
> enough to invest in a migration.  That's been the state of things for
> so long that it's very easy to get cynical about it.  That said, I'm
> keeping an open mind, and I'm intrigued by one of your suggestions
> (Bug Genie).  More on that in a bit.
> 
> One requirement I would like to place on a new system, should we go
> there, is that it support Wikimedia SUL in some form.  I realize that
> Bugzilla doesn't support this, but the point behind this requirement
> would be that if we're going to go through a painful migration,
> integration with our existing login system needs to be one of the
> benefits.  It might mean that this project come behind some form of
> OpenID provider support on the Wikimedia cluster.
> 
> More inline...
> 
> On Fri, Mar 2, 2012 at 5:11 PM, John Du Hart <[email protected]> wrote:
>> I'm currently investigating alternative bug tracker and project management
>> software for MediaWiki. To do that I'll be installing some different
>> software on the Labs and importing existing bugs for evaluation by the
>> development team and users. The following software is planned for test:
>> 
>> 
>>   - JIRA <http://www.atlassian.com/software/jira/overview> + Greenhopper +
>>   Bonfire
> 
> I've got a lot of experience with JIRA that I'm happy to share
> offlist.  Since this has partially devolved into a discussion about
> open vs proprietary, I think you should read this:
> http://www.atlassian.com/licensing/license
> 
> ...and not install it until you have.  There will be a test  ;-)
> 
> Generally, it's going to take a lot to convince me that a proprietary
> solution is going to work for us.
> 
>>   - YouTrack <http://www.jetbrains.com/youtrack/>
>>   - The Bug Genie <http://www.thebuggenie.com/index.php>
>>   - Redmine <http://www.redmine.org/>
>>   - ChiliProject <https://www.chiliproject.org/>
> 
> Redmine is the one that was the frontrunner the last evaluation we did in 
> 2010:
> http://www.mediawiki.org/wiki/Tracker/PM_tool
> 
> There's possibly some other stuff to look at on the 2010 list.
> 
> As I alluded to, I'm intrigued by The Bug Genie.  Looks like it's
> PHP-based open source, under active development for 10 years, and that
> they've put some thought into the UI.  I don't think that one came up
> in our last eval, but it probably should have.  I'd encourage you to
> nudge that one higher on your list.
> 
>> Of course, this goes back to the original request. To do this I need a dump
>> of the current Bugzilla install. Is it possible for me to get this and
>> under what conditions? Thank you.
> 
> There's some confidential information in there, so possibly an NDA.
> I'll talk to Sumana on Monday about this.
> 
> One thing that I would ask of you, though, is to be mindful of our
> community's actual capacity for disruptive change and
> development/operations capacity in general.  The reason why we dropped
> this project back in 2010 was that it became clear that we were trying
> to do too many things in parallel, and not doing any of those things
> well.  While WMF has more capacity, and you're helping out by
> volunteering this work, we still might not have capacity for this
> project.  Even if you do a lot of the work, it will be both a
> disruption for others, as well as a fair amount of work for others.
> 
> Given we're smack dab in the middle of an incredibly disruptive change
> (migrating from SVN to Git), it seems like this might be the wrong
> time to do anything more than experiments.  So, that's not to say
> "don't evaluate other systems", but just be mindful that success might
> still mean waiting until late 2012 or even 2013 for the project to
> really begin in earnest.  If you're ok with that, then I say "great"!
> If that sounds like way too long to wait after doing a lot of work,
> then I'd caution against starting.
> 
> Rob
> 
> _______________________________________________
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