Hi - I'm Al Snow.
Applied for the Bug Wrangler position a week ago. Started today setting up
accounts and reading about the internals. Also did some archaeology on Bugzilla
and have some questions.Appears CLOSED status is not used much - do we stop at
RESOLVED or VERIFIED status? How about PRIORITY? See lots of UNPRIORITIZED
that have a active (ACTIVE, RESOLVED) status. Will double-check docs, but
unclear how DUPLICATE tickets are set to CLOSED.How long does a ticket stay in
one status before we need to flag it?
Created a couple of personal Bugzilla monitors (whiners), but any help with bug
triage dashboard/graphs/reports/wizards/extensions would be appreciated.
Also saw reference to Bug Squad in 2012-2013 Goals. (Thanks - Julian)
......................................................................My bug
triage ideas, beside the Bug Squad, include looking into:Semi-automatic
detection of duplicates (see Bugzilla e-group)Semi-automatic assignment of
Assignee (saw some external references)Create wizard to improve bug creation
(similar to Google's BITE project ;>)
Wrestle that bug to the ground!Al
PS. Today's notes - if you have questions about what I found in the last
several days.
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