On Aug 16, 2012, at 7:18 PM, MZMcBride <[email protected]> wrote:

> Ryan Lane wrote:
>>> What is your plan to clean up the mess you made?
>> 
>> I need to call you out on this MZ. This is an incredibly rude way to
>> phrase this.
>> 
>> I get that our community tends to accept this kind of behavior, but I
>> think we should really put effort into coming up with some method of
>> discouraging people from acting this way.
> 
> What would have been a politer way to phrase the question? I originally
> wrote "when are you going to clean up the mess you made?", but I rewrote it.


        "the mess you made".

        Right there, in that phrase, you have aggressively indicated the 
following:

                a) That you believe someone fucked up;
                b) That you think they're incompetent;
                c) That you think they're being lazy about it

        None of that is helpful.

        This communication style typically causes the exact opposite response 
from what you apparently want to have happen.  I can't speak for others, but 
when someone talks to *me* this way, I start tuning them out. 

        Honey = flies.  

---
Brandon Harris, Senior Designer, Wikimedia Foundation

Support Free Knowledge: http://wikimediafoundation.org/wiki/Donate


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