2012/8/23 Tilman Bayer <[email protected]>:
> On Thu, Aug 23, 2012 at 4:27 AM, Strainu <[email protected]> wrote:
>> 2012/8/22 Sumana Harihareswara <[email protected]>:
>>> On 08/21/2012 06:29 PM, Ryan Lane wrote:
>>>> When I'm doing an ops change that is user facing I write a blog post
>>>> and I post something to wikitech-l. I don't bother using village pump.
>>>> There's a reason for that. There's a *lot* of village pumps. Hundreds.
>>>> In different languages. I can't possibly handle that many different
>>>> conversations in that many languages. Even if I only post to 2-3 of
>>>> them, I still have to have the same conversation over and over again
>>>> with different sets of people.
>>>>
>>>> We need a global system for communication for things like this.
>>>> Everyone should be a part of a single communication thread about
>>>> changes. All posts in the thread should be able to be translated in a
>>>> crowd-sourced manner.
>>>
>>> Just a quick note that the wikitech-ambassadors list
>>> https://lists.wikimedia.org/mailman/listinfo/wikitech-ambassadors is
>>> helping with this, and is going to be helping more -- I'll wait for
>>> Guillaume to lead the conversation about this, hopefully in the next 2
>>> weeks.
>>
>> You guys (and by that I mean "anybody who doesn't regularly edit a
>> text-producing project[1], but needs to make announcements from time
>> to time"; this includes most of the WMF employees) seem to have a
>> problem with village pumps and instead invent all kind of alternative
>> communication methods, like mailing lists, IRC meetings, Meta, WMF
>> wiki etc., with the sole excuse being "they're hundreds of them".
>>
>> Well, let me tell you in plain English with no regard to political
>> correctness: your excuse sucks.
>>
>> It sucks mainly because automation was invented half a century ago -
>> I've said this here before and I'm saying it again: it takes at the
>> very most 2 days to write and test a script that can post a message to
>> any number of pages. There could be thousands of projects, the effort
>> from the poster would be the same.
>>
>> It also sucks because the vast majority of contributors don't
>> know/don't want to use IRC, mailing list or even other wikis [2].
> Yes, that's true, it has been a major learning for WMF in recent years
> that while all these (and also the Wikimedia blog) can be useful
> channels, many Wikipedians don't leave their home wikis and expect
> really important announcements to be delivered there in some form. In
> our Wikimania talk, MZMcBride and I gave an overview of the mechanisms
> that are currently available to do so.

Can you please point me to the location of the slides (if available)?

>
>> Those who know and want to use those alternative methods are
>> discouraged by the scarce organization of the information.
>>
>> Finally, it sucks because you basically expect people to look for your
>> announcements and extract the information, when the whole idea of an
>> announcement is to push the information from the originator to the
>> receiver.
>>
>> Sumana, my understanding of the "ambassador" concept is someone that
>> takes the information from you and puts it on their home wiki(s).
>> That's great, except it's unlikely you will find users from all the
>> 200+ languages and even if you do, people quit, go on vacations etc.,
>> leading to information loss. An automated English message on the pump,
>> translated on the spot would be much better.
>>
>> Strainu
> https://meta.wikimedia.org/wiki/Global_message_delivery (a bot
> operated by MZMcBride) can do exactly that.

Great! What's the holdup to using it more?

>
> It was used by the WMF engineering department to inform all of the
> projects about the IPv6 deployment in June (e.g.
> https://fr.wikisource.org/wiki/Wikisource:Scriptorium/Juin_2012#Update_on_IPv6
> ), and all non-Wikipedia projects about changes they needed to make to
> their main page in order for it being displayed properly on mobile
> devices (e.g. 
> https://nl.wiktionary.org/wiki/WikiWoordenboek:De_Kroeg/archief19#Mobile_view_as_default_view_coming_soon
> )

Hmmm, I remember the message, but I hadn't realized it was delivered
by a bot at the time.

>
> This still relies on local Wikimedians translating that village pump
> message into their language, many are doing so with those
> announcements. And, as Ryan says, it is difficult to follow up on
> discussions in all those (ca. 600) village pumps, so those messages
> need to point back to a central venue for feedback.

Agreed! Why not use a standard message for the feedback link, that
could be translated once and reused?

>
> And, this is obviously a channel which can only be used for
> announcements of some degree of importance. One might be tempted to
> create a separate "Wikitech ambassadors village pump" and have the bot
> post there.

I'm all in favor of "some importance" being less rather than more :) I
don't think 10 or 15 messages per month would be considered too much,
if the information is relevant to the project (i.e. don't send
Wikisource-specific updates to Wikipedias)

> But the new broadcasting functionality that is being
> developed as part of the Echo and Flow projects will offer a much
> better solution (basically, as user on a Wikimedia project you will be
> able to subscribe to receive notifications from information channels
> across projects, and I'm  sure that one of these channels could offer
> such tech updates).

I don't know many details about those, but I do have 2 observations
here. First, the fact that sometime in the future there will be a
better solution should not stop us from implementing quicker fixes.
Second, if there isn't a history of those somewhere easily reachable,
people will quickly forget about notifications.

Strainu

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