On Sat, Aug 17, 2013 at 8:40 PM, Ken Snider <[email protected]> wrote: > > On Aug 17, 2013, at 1:33 PM, rupert THURNER <[email protected]> wrote: > >> hi faidon, i do not think you personally and WMF are particularly >> helpful in accepting contributions. because you: >> * do not communicate openly the problems >> * do not report upstream publically >> * do not ask for help, and even if it gets offered you just ignore it >> with quite some arrogance > > Rupert, please don't call out or attack specific people. We're all on the > same team, and I can ... let me change the title, as this is not site hardening any more.
> Further, Ops in general, and Faidon in particular, routinely report issues > upstream. Our recent bug reports or patches to Varnish and Ceph are two > examples that easily come to mind. Faidon was (rightly) attempting to restore > service first ... yes ken, you are right, lets stick to the issues at hand: (1) by when you will finally decide to invest the 10 minutes and properly trace the gitblit application? you have the commands in the ticket: https://bugzilla.wikimedia.org/show_bug.cgi?id=51769 (2) by when you will adjust your operating guideline, so it is clear to faidon, ariel and others that 10 minutes tracing of an application and getting a holistic view is mandatory _before_ restoring the service, if it goes down for so often, and for days every time. the 10 minutes more can not be noticed if it is gone for more than a day. (3) how you will handle offers to help out of the community in future. like in the gitblit case, i offered to help tracing the problem while the service was down. max semenik now reported that gitblit should set rel="nofollow". best regards, rupert. _______________________________________________ Wikitech-l mailing list [email protected] https://lists.wikimedia.org/mailman/listinfo/wikitech-l
