Can someone summarize this thread? As far as I can tell someone has
invented a requirement that all features be blessed by the WMF Features
team, and I'm pretty sure that can't be right. Can it?

-- brion
On Oct 3, 2013 12:27 PM, "Terry Chay" <[email protected]> wrote:

> I am posting this to wikitech-l, ee-l, and will cross-post this to
> https://bugzilla.wikimedia.org/show_bug.cgi?id=35306 because it's
> important to keep frank discussions in the open.
>
> When I use to loaded words like "back-dooring" etc, I believe that no
> malice was intended and the discussions so far have been in good faith from
> all parties. I think people have a valid concern and want it addressed and
> are wondering honestly how decisions have been made. In particular, my
> decision to not allow the MassMessage Extension to roll out onto MediaWiki
> last week, since that occurred during a meeting that didn't even involve or
> derive have consultation (except ex-post-facto) with any product manager or
> engineer here.
>
> Here is why I am inijating this thread:
>
> 1)
> https://wikitech.wikimedia.org/w/index.php?title=Deployments&diff=83188&oldid=83134
>
> 2) On Sep 30, 2013, at 4:25 PM, MZMcBride <[email protected]> wrote:
>
> > Hi Fabrice, Terry, and Howie,
> >
> > https://bugzilla.wikimedia.org/show_bug.cgi?id=35306#c19 is awaiting
> feedback (if you have any).
> >
> > MZ
>
>
> 3)
> https://wikitech.wikimedia.org/w/index.php?title=Deployments&diff=84903&oldid=84888
>
> …
>
> We have two separate but related bugs here:
>
> https://bugzilla.wikimedia.org/show_bug.cgi?id=35306
> https://bugzilla.wikimedia.org/show_bug.cgi?id=52723
>
> bug 35306 is an tracking bug MZMcBride posted for a solution to deal with
> EdwardsBot. I believe it dates to around the time I was first employed
> almost two years ago.
>
> bug 52723 is a recent bug to deploy Legoktm's MassMessage extension as a
> solution to bug 35306, it is less than a month old there has been little
> public discussion, and until it appeared on the deploy calendar last week,
> I wasn't even aware of its existence.
>
> The problem with moving on bug 52723 as a solution to bug 35306 is it
> commits Features Engineering to maintaining an extension that is a stop gap
> solution with no or very little discussion in a manner that doesn't serve a
> broad strategic goal about how messages, notifications, etc. should be
> handled on the wikis. To the first, maybe there is something wrong with my
> e-mail client, but I have yet to find this discussion on wikitech-l or
> anywhere outside the bug.
>
> Because of the above, my view is that this solution is being back-doored
> in and just moves the "technical debt" from one sheet (the community and
> tool labs) to another that has even less capability. I am biased against
> that because the latter sheet (WMF Features Engineering) is my
> responsibility. This is just my view, I'm open for us coming to consensus
> on a solution for this bug, but what I have seen is not consensus.
>
> It is along these lines that, I asked to remove MassMessage from the
> deploy calendar when it was added to the deploy calendar without discussion
> from Features, Design, or Product last week. After discussion during that
> Friday meeting among the EPMs, I compromised to let it to go out on two
> test wikis, but not on mediawiki. Nobody made the case that it should go
> out on mediawiki. I demurred because no person at the WMF, including me as
> Director of Features Engineering, should fiat a decision when unaware of
> the status of discussions involved.
>
> But let frank: if this had been a WMF employee writing this extension, it
> wouldn't have made it to even the test wikis by a country mile. In fact, a
> lot of extensions have been written by employees and either have extensive
> discussion, review, and buy-in (e.g. GuidedTours), or have not been
> deployed (e.g. Etherpad, the org chart, BetaFeatures) even though much more
> work has been done on them.
>
> I also don't like that WMF resources in Platform and Design are being
> spent to review something that has had no adequate discussion over in the
> annual plan, in anyone's 20% time, in any cross-team discussion, or public
> discussion on wikitech-l (There was a last minute thread in the Design
> list, I am not on the design list, nor should I be, and the Creative
> Director is new and the team is just trying to get their sea legs and some
> consideration to that needs to be done here). Furthermore, after further
> discussion, nearly all of Product felt I should not have compromised
> earlier because the following situation might occur: Having gotten it onto
> "the cluster" people would then move to back-door it into deployment on the
> basis that it's already on the cluster. Their prediction is occurring right
> now. This is a bogus argument because nobody agreed this should be on the
> cluster, it's just that nobody has reviewed it in a thorough enough manner
> to shout "NO!"
>
> If necessary, I'm going to shout "NO!" at this moment.
>
> Having said that, there is the larger issue of bug 35306 which has been
> sitting there unsolved for a while as well as the smaller issue of the
> month's work Legoktm and MZMcBride have already put into Bug 52723 and
> [[mw:Extension:MassMessage]] possibly going to waste if I keep blocking it.
> Besides, MZ is sitting there trying to hold everything up on his own
> shoulders with EdwardsBot, and we all know it.
>
> …
>
> Let me address the functionality overlap with Echo:
>
> LanguageEngineering built their own parallel message/notification system
> before Echo that lives on Meta today. They commit to supporting their own
> parallel message/notification system, and I'm okay with it living outside
> Echo (where it currently does), but there is an understanding that they've
> basically committed to that work with no support from Features for the
> duration that it does live outside Echo.
>
> In those lines, I'm glad that Platform has helped out here, but unless
> Platform is committing to support MassMessage indefinitely into the future
> and not just provide one-time security and deploy assistance, I'm not okay
> with them adding to Features work even though they've been super helpful to
> MZMcBride and Legoktm. If Dan Garry is willing to commit Platform to
> support MassMessage, I'll think the same precedent we've done with LE
> applies here.
>
> Furthermore, before *in-echo, outside-echo, use-echo) for a solution to be
> bug 35306, it needs to actually exhibit product discipline. The WMF gets
> panned for having a "agile processes" but not actually doing so, but we do
> have some process and we need to at least apply the same product discipline
> that we apply everywhere else to this bug.
>
> For example, features in MassMessage and EdwardsBot need to be addressed
> in a Must-Have, Should-Have, Could-Have, Won't-Have (MoSCoW) framework.
> Features like "mass delivery from a list" are probably a Must-Have;
> features like "cross-wiki notification" are probably a should-have, other
> features like "public over private notifications", "page-centric over
> user-centric" or "longer stream notifications" are either not a must-have
> or could have or are should-haves to  be done outside Echo by a different
> service (bot) using the Echo API or some extension thereof. All that is a
> product issue, and I nor anyone in my team is in product. Those decisions
> should be done in discussion with the Product team and they should not be
> disintermediated from it, which they have been.
>
> I understand that many people would like to see a solution to Bug 35306
> would be great to have. I'd like to see a better Signpost notification
> system and a more generalized solution for newsletter delivery also! I'd
> also like a pony. But we have already committed resources and continue to
> commit resources without discussion from the people (Product Design, not
> Features Engineering) who have been tasked with this responsibility and are
> very good at these sort of thing. I hope everyone participating on this bug
> can see that dropping this bomb on a newly hired associate product manager
> is simply not cool on so many levels.
>
> …
>
> Here is my suggestion:
>
> (This is thinking, not a directive so don't think of this as definitive or
> final, I'm seeking consensus here.)
>
> First, bug 35306 is a long-standing request. I think it's important we get
> headway on this, but I hope others will be understanding if it doesn't
> happen immediately, so long as there is a commitment for this to happen.
>
> (For perspective, Flow was first proposed years ago, and was added to the
> annual plan almost two years ago before their first actual development
> sprint was completed (end of this week!). Echo was first deployed almost 8
> months ago and is still not out on all the wikis. BetaFeatures has been in
> discussion for months and is still not deployed, nor is the commitment to
> maintain inside Features and that has caused a lot of issues. Fixing things
> right right takes time because consensus takes time and open discussion.)
>
> There is an RfP for student developer time for legoktm for things like
> this (Finding a solution for Bug 35306 but not [[mw:Extension:MassMessage]]
> because MassMessage would not be deployed if it was my own engineer). Benny
> Situ has been spending all his time supporting [[mw:Extension:Echo]] when
> he should balancing [[mw:Flow]] development time into Echo bug fixes and
> needs to spend at least one sprint (two weeks) solely getting up to speed
> on Flow before doing enhancements for [[wm:Echo]]. Furthermore, Echo is not
> deployed everywhere yet and is still rolling out (though I've been pushing
> up the timetable on this as I feel we're too slow here), so it can't reach
> the places that EdwardsBot cat.
>
> After the above happen, I'd like Benny and Kunal to work together to add
> some of the functionality of EdwardsBot into Echo for mass message
> delivery. Because of this, I'm moving bug 35306 into Echo as an enhancement
> and raising it's priority.
>
> In the meantime I'll be OK with leaving MassMessage on test and test2
> wikis because the alternative would be to remove it from the cluster
> entirely. The experiences and code Kunal derives by that can inform the
> enhancement to Echo, as well as things it already does that find themselves
> outside Echo (Echo does not and should not post to talk pages). So I figure
> two stages:
>
> 1) wait for some things to happen: legoktm to get an RfP, Echo to be on
> all wikis, and Benny to do an entire Flow only sprint and balancing his
> time more effectively wrt Echo.
> 2) MoSCoW other features of MassMessage/EdwardsBot for integration into
> Echo
> 3) Enhance and deploy a first pass to Echo to allow some sort of mass
> notification from a wiki list
> 4) Some sort of cross wiki notification enhancement (requires a design
> pass)
> 5) Discuss how to implement must-have or should-have features of
> EdwardsBot that can't live in Echo (permanent log of events)?
> 6) Add those to plan and be done.
>
> The above can occur independently or in parallel to the above. If Product
> thinks it cool to commit Platform's constrained engineering resources to
> deploying and supporting MassMessage Extension forever and use it to take
> advantage of Echo when the features roll out in some undefined future,
> consider this thinking moot or at least orthogonal to MassMessage. IMO, it
> is bad enough that something important like BetaFeatures is without a home,
> but my answer from Features is "No" for MassMessage. If this was my own
> engineer, I'd raise hell with them for this and yell at their Product
> Manager for not being a good steward of Platform's time.
>
> Take care,
>
> terry
>
>
> terry chay  최태리
> Director of Features Engineering
> Wikimedia Foundation
> “Imagine a world in which every single human being can freely share in the
> sum of all knowledge. That's our commitment.”
>
> p: +1 (415) 839-6885 x6832
> m: +1 (408) 480-8902
> e: [email protected]
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> aim: terrychay
>
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