"Andrew \"FastLizard4\" Adams" <[email protected]> wrote:

> [...]

> Is there anything that can be done about this, or should I just advise
> the users to switch to an alternate email provider?

The problem essentially is that someone signs up for mailing
lists/notifications/etc. and when they no longer want to re-
ceive the mails, figuring out how to unsubscribe/disable is
so much work compared to hitting the "This is spam!" button
and mumbling "fuck you".  Each time they reach a critical
mass, Hotmail and others consider us spammers.

I think that our technical processes are streamlined enough
that there is no significant potential to improve the situa-
tion on our side.  So I'd propose that this is solved at a
managerial level -- have someone brassy from WMF promise to
Microsoft that we will not send spam from mchenry & Co. and,
if otherwise, we have a 24/7 ops team on call to deal with
that, and Microsoft in return whitelists the hosts.  The
same applies to Yahoo!, Google et al. of course.

Tim


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