Or perhaps we need better definitions of what unbreak now means. Wasn't the
original definition supposed to be for major outages? The type of thing
where 48 hours was the very outside limit on acceptability? E.g. bugs of
the form "25% of users can't edit".

Of course history has shown that trying to enforce some shared notion of
priority in bugzilla (and i guess phab too) is a loosing battle, one which
the gains are not really worth the effort.

--bawolff

On Apr 1, 2015 2:23 PM, "Jonathan Morgan" <jmor...@wikimedia.org> wrote:
>
> Hi Pine,
>
> I understand your concern, but in all fairness Phabricator is used by a
lot
> of people for a lot of different things, and without a better
understanding
> of what kind of tasks are being marked as "unbreak now" (and by whom), I
> don't think it makes sense to set thresholds (which will always end up
> being arbitrary, without better data).
>
> It might be useful to dig a little bit into these "Unbreak Now" tasks: who
> is proposing them? What products/features do they address? How many have
> been claimed/scoped/pointed/commented on? Phabricator has a pretty good
> query interface that should make it easier to filter and browse tasks to
> answer these questions. If you were interested in taking a stab at this,
> I'm sure folks on this list would be interested in the results :)
>
> Cheers,
> Jonathan
>
> On Wed, Apr 1, 2015 at 9:31 AM, Pine W <wiki.p...@gmail.com> wrote:
>
> > Hi Quim and team practices folks,
> >
> > Do you have any suggestions about how to shorten the average time for
bug
> > fixes shown here? In particular, it seems to me that "unbreak now" bugs
> > should be fixed in something like 10 days max. If something is seriously
> > broken, 48 days is long time to wait for a fix.
> >
> > Thanks,
> > Pine
> > On Apr 1, 2015 8:56 AM, <communitymetr...@wikimedia.org> wrote:
> >
> > >
> > > Hi Community Metrics team,
> > >
> > > this is your automatic monthly Phabricator statistics mail.
> > >
> > > Number of accounts created in (2015-03): 388
> > > Number of active users (any activity) in (2015-03): 838
> > > Number of task authors in (2015-03): 461
> > > Number of users who have closed tasks in (2015-03): 215
> > > Number of tasks created in (2015-03): 3461
> > > Number of tasks closed in (2015-03): 2830
> > >
> > > Number of open and stalled tasks in total: 20757
> > >
> > > Median age in days of open tasks by priority:
> > > Unbreak now: 48
> > > Needs Triage: 88
> > > High: 113
> > > Normal: 373
> > > Low: 668
> > > Needs Volunteer: 498
> > >
> > > TODO: Numbers which refer to closed tasks might not be correct, as
> > > described in T1003.
> > >
> > > Yours sincerely,
> > > Fab Rick Aytor
> > >
> > > (via community_metrics.sh on iridium at Wed Apr  1 00:00:05 UTC 2015)
> > >
> > > _______________________________________________
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> >
>
>
>
> --
> Jonathan T. Morgan
> Community Research Lead
> Wikimedia Foundation
> User:Jmorgan (WMF) <https://meta.wikimedia.org/wiki/User:Jmorgan_(WMF)>
> jmor...@wikimedia.org
> _______________________________________________
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> https://lists.wikimedia.org/mailman/listinfo/wikitech-l
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