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Ombuds Commission
Wikimedia Ombuds logo.svg
About the commission
Discuss the ombuds
Send a complaint
Email the commission
Activity reports
2013
2014
2015
2016
2017
2018
2019
2020
2021
The ombuds commission, on behalf of the Board of Trustees, investigates 
complaints about infringements of the Privacy Policy, the Access to nonpublic 
personal data policy, the CheckUser policy and the Oversight policy, on any 
Wikimedia project. They also investigate for the Board the compliance of local 
CheckUser or Oversight policies or guidelines with the global CheckUser and 
Oversight policies.

Tasks

In addition to official investigation, they will mediate between the 
complainant and the respondent (usually a CheckUser, oversighter, Bureaucrat, 
Administrator, or arbitration committee member). When legally necessary, the 
ombuds will assist the General Counsel, the Executive Director or the board in 
handling the case.

When the case is litigious, the ombuds will be in charge of educating 
CheckUsers or others about the Foundation's privacy policy. When the Privacy 
Policy, Access to Nonpublic Information Policy, CheckUser Policy, or Oversight 
policy have been breached, the ombuds commission should report to the Executive 
Director or designated staff and recommend a course of action (such as removal 
of access to tools). Additionally, the commission might suggest suitable 
changes to policies or software.

Neutrality

An ombuds' investigation should be conducted in a manner determined by the 
ombuds to ensure fairness and impartiality. As a general guideline, it is best 
that ombuds avoid conflicts of interest as much as possible, particularly by 
avoiding routine use of CheckUser or oversight access and not processing 
complaints on the projects on which they are very active editors. However, 
matters that come before the commission are not clear-cut, and the language and 
culture of various projects may pose barriers to outsiders. As such, how the 
commission investigates complaints is left to the discretion of its appointed 
members.

Membership

Members of the ombuds commission are selected from the Wikimedia community by 
Wikimedia Foundation officials. A call for volunteers is issued each year in 
early December on the Wikimedia-L mailing list and on the talk page of this 
policy, as well as other project forums as appropriate. They are appointed 
(assuming they agree) for a period of approximately one year. A non-voting 
alternate member may be appointed to serve for one year, with an expectation 
for a seat as a full member the following year.

Assigned rights

Ombuds have the following rights globally, among others:

Search deleted pages (browsearchive)
Check users' IP addresses and other information (checkuser)
View the checkuser log (checkuser-log)
View deleted history entries, without their associated text (deletedhistory)
View deleted text and changes between deleted revisions (deletedtext)
View private logs (suppressionlog)
View revisions hidden from any user (viewsuppressed)
Current members

User    Home wiki(s)    Language spoken IRC nick
Ameisenigel (CA)        dewiki, wikidatawiki    de, en-4, nds-2, fr-1, tlh-1    
Ameisenigel
Érico (CA)      ptwiki  pt      -
Faendalimas (CA)        wikispecies     en, pt-3, it-2, fr-1    faendalimas
Galahad (CA)    eswikivoyage    es, en-1        Galahad
Infinite0694 (CA)       jawiki  ja, en-3, de-3, fr-2, it-1      -
JJMC89 (CA)     enwiki  en      JJMC89
Mykola7 (CA)    ukwiki  uk, ru-4, en-2, de-1    -
Olugold (CA)    enwiki, wikidatawiki, igwiki    ig, en-5, Ha-4  Olugold
Udehb (CA)      wikidatawiki    ig, en-5        -
Zabe (CA)       wikidatawiki, mediawikiwiki     de, en-3, la-1  zabe
See also automatically generated list (terms expire February 2023).

For the prior membership, see here.

Submission

Complaints may be made to the ombuds commission through the following ways 
(preferably in a language spoken by one of the members):

To use the form, access this link: Special:Contact/ombudscommission
To write an email, access this link: Special:EmailUser/Ombuds commission
Both ways will send message directly to OC mailing list.

Please follow these guidelines when submitting an inquiry to the commission:

Be concise. Lengthy emails with unnecessary information make it harder for the 
commission to process the case in a timely manner.
Be objective. Avoid making inquiries based on speculations or subjective 
judgements.
Provide evidence. Please provide us with diff links and/or permanent links when 
possible.
Be specific. Specify what part of which policy has been violated.
Please inform us if your wiki has an Arbitration Committee (or a similar 
committee) and if you have reached them (or used other dispute resolution 
procedure customary to your community) before reaching the ombuds commission. 
Provide a link to the relevant case page if appropriate.
Processing/Reporting

Cases brought to our attention will be processed the following way:

Confirmation of the request: we will send a notice of confirmation to the 
requester, and if necessary ask for further information.
Scope: if the request is within the scope of the ombuds commission, we will do 
the investigation, if not we will decline the request and try to direct the 
complainant to a better place to get help for his/her individual problem.
Investigation: We do whatever is necessary to find out whether or not there was 
a breach of the policies or a non-compliance or conflict of local policies with 
the global ones.
Result: We give the result of our investigation to the requester, and if there 
was indeed a breach of the privacy policy, we will inform the user who was 
investigated and if necessary inform the Board of Trustees and if necessary 
recommend removing OS, CU or steward rights from the user breaking the policy.
Activity reports

Activities:

in 2013: February–June, July–December.
in 2014: January–June, July–December.
in 2015: January–June, July–December.
in 2016: January–June, July–December.
in 2017: January–June, July–December.
in 2018: January–June, July–December.
in 2019: January–June, July–September, October–December.
2020 Commission: January-March, April-January 2021.
2021 Commission: February-April, May-July, August-October, November-January 
2022.
2022 Commission: February-April.
See also

Board resolutions: Ombudsperson Checkuser (July 2006) — Wikimedia Committees 
(minutes of presentation on Ombudsman Commission; January 2009) — Amending the 
Scope of the Ombudsman Commission (November 2015)
Requests for comment: Scope of Ombudsman Commission (May—December 2013)
Announcement Ombudsman commission wider scope (January 2016)
New commission announcements: 2007 — 2009 — 2011 — 2012 — 2013 — 2014 — 2015 — 
2016 — 2017 — 2018 —2019 — 2020 —2021 — 2022
Information on the ombuds global user group:
Ombuds: global permission · global groups (toolforge) · member list · group 
changelog
Special global permissions
2021 workflow updates
Last edited 1 month ago by Ameisenigel
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