Unfortunately, of all the parts I bought, the motherboard and the processor have to be serviced by the manufacturer according to the Newegg.com website and also a phone call to them to confirm. As a result, the motherboard manufacturer (Gigabyte) is the one I am dealing with and they are the one with the long delay to repair or replace the board.
Based on your email, I have received an RMA authorization and I am sending in the motherboard and not the processor. Hopefully, when I get it back, I'll pop in the processor, memory and the rest of the stuff and it will work!
So you think that because the processor got hot, it is OK?
Steve
----- Original Message ----- From: "Gaffer" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, April 09, 2005 9:25 AM
Subject: Re: Computer Died-Help!
Hi Steve,
On Saturday 09 April 2005 2:42 am, you wrote:Well, got the replacement power supply, hooked it up and still no boot, no POST, etc. Fans spin.
Well, point one cleared up. Not a PSU problem.
I did pull the fan off the cpu to see if it got hot and it did - very hot.
Point two, probably not the CPU !
Does this lead us to any further conclusions? Is it the motherboard or the processor?
I would say the mainboard has died. Four months ? Mmmm, Infant Death !
I called Intel and they were reluctant to blame the processor and suggested I try it in a different board, or try another processor in my board. Unfortunately, I don't have any other boards or processors that match up. My old computer can't handle this 3.0Ghz processor and my new computer doesn't support the 1.3Ghz processor in that computer.
Don't waste your time. Get the mainboard replaced !
The motherboard manufacturer says it could take 3-4 weeks for them to evaluate whether it is the motherboard or not and if so to repair or replace it.
I would assume that this is a home build and not some kind of commercial build. Otherwise I would be hammering at the vendor to replace the board. They can test and confirm that its faulty in a very short time. Let them return it to the manufacturer.
Maybe I'll prevail upon Intel to replace the processor and hope that they will do so.
Again I don't think that its likely that the CPU is damaged. But as I said, let the vendor take the strain.
IF it is the motherboard and Intel replaces the processor, is there any chance the motherboard could damage the new processor?
Anyway, lots of questions with no clear answers!!
Steve
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