>From my experience, the easiest way to clean up spyware, etc. is to put 
the infected drive in a clean pc as the slave and run Ad-Aware, AVG and 
whatever else you use to get rid of adware, worms and the rest. You can 
then manually remove any remnants (directories, stray .exe's, etc.) that 
are left over and, hopefully, no system files were damaged and need to be 
replaced.



 

-----Original Message-----

My friend has a 3 month old toshiba laptop running windows xp home sp2. He 
runs Norton anti virus and it finds usually 6 or more infections. He runs 
spyguard or something like it , and it finds 2 or 3. One of which is 
"abetterinternet". It appears to be adware according to what I have read. 
He also has a "drsnsrch hijacker " apparently running in memory, or at 
least it is attempting to run.
My question is  how can I help him to permanently remove these infections, 
and tell him how to avoid them in the future.
He is running both Nortons firewall and windows firewall.
Also spyguard is constantly popping up with alert notices of what is 
running on his system, very annoying. Pop up stopper also found the adware 
files, and said it was deleting them but they always reappear.
Any advice will be appreciated.

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