OK, here's the deal on TD. Because of all the bad publicity over their rebates (which was justified due to more frequent problems reported compared to other retailers), TD started offering a "Rebate Guarantee". The catch? You have to send rebates via certified mail with return receipt. This reduces the value of the rebate and also lets them know which rebates they must honor. Very convenient for them.
More evidence of their less than consumer friendly side: When they offer a motherboard and OEM CPU bundle at a special price, and the bundle doesn't include a heat sink, they will only warrantee the bundle to work if you buy a heat sink from them. And guess what - the price of their heat sinks makes the bundle price just average if not high. You don't have to google very hard to find info about court orders and consumer complaints against TD. But just in case, here's one to get you started: http://www.google.com/search?hl=en&lr=&q=tigerdirect+legal+complaint Carl -----Original Message----- From: Windows Home/SOHO [mailto:[EMAIL PROTECTED] On Behalf Of Michael St.Pierre Sent: Sunday, December 11, 2005 4:38 PM To: [email protected] Subject: Tiger Direct Bare Bones I am not sure where all of the complaints come from, but I'm a high school Computer Repair teacher. Our school has been dealing with Tiger Direct for the past 5 years, and have never had a bad thing happen from them. I've purchased things with rebates, and ALWAYS get them. Maybe you guys/girls out there have had some problems, but I cannot say enough good things about them. My account rep knows me by name (which other companies don't). Furthermore, I've NEVER had a problem with returns. On the rebate issue...if YOU, the consumer, don't follow the directions perfectly, then you often don't get the rebate, but that's not Tiger's fault. But, before you begin the flame war, I don't know your individual circumstances - I'm just relating mine. M. St.Pierre South Lafourche High School Galliano, Louisiana -- ---------------------------------------- WIN-HOME Archives: http://PEACH.EASE.LSOFT.COM/archives/WIN-HOME.html Contact the List Owner about anything: [EMAIL PROTECTED] Official Win-Home List Members Profiles Page http://www.besteffort.com/winhome/Profiles.html
