Found out it was still under warranty, so I went to Apple.com and clicked on the support tab to see about sending it in for repair. It said first to try 5 trouble shooting steps, 2 of which she had done. The first one on the list, resetting the ipod, she hadn't tried. I did that, and it has been working fine since.

I'm glad I went to apple.com and saw that. I never would have even thought of an ipod being something you COULD reset. :)


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