----- Original Message ----- From: "Gaffer" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, March 08, 2006 2:29 PM
Subject: Re: Can't Access Microsoft Page



Don't I recall some time in the past you saying you never use the
manufacturers recovery system and always did clean installs ???


Correct. And I have to call Microsoft to authenticate in most situations, even when there have been no hardware changes. I can make major hardware changes on one of my builds and rarely have to call Microsoft to authenticate. It is evident that Microsoft sees the clean install replacing a restore system and makes me jump through their hoop of calling to authenticate. When you call, always enter the numbers with the phone keypad, as their automated system often does not understand your voice correctly.

Factory restores are not one of my services. My customers actually see their computer run much faster when they get it back with a clean install than it ran when they first set it up when new. The amazing results are all the motive I need to do clean installs. This is not new. We power users cleaned off new computer hard drives back in the Windows 95 days and did clean installs to get the dramatic increase in performance.

Chuck
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