are all computers using the same editor? the behavior is different when you
use word as the editor compared ot outlook's native editor.
On 3/10/06, David Pile <[EMAIL PROTECTED]> wrote:
>
> We have noticed in our Outlook 2003 installations a variation in the
> behavior of message printing for this scenario:
>
> Prior to sending the email the client fills in the To: and the Subject:
>
> fields, writes the email and for certain business reasons, prints the
> message for record keeping. The message is then sent.
>
> Since getting new hardware and a new XP image some of the users in this
>
> group find that the printed copy does not include the To field info or th
> e
> Subject field, only the message text.
>
> Other users and randomly the users who get the results described above
>
> will test the same steps, printing the message prior to sending and get
>
> the full text of the To: and Subject: fields.
>
> If the users send the message, open it from the sent folder and then prin
> t
> the message, the To: and Subject: fields always print.
>
> We thought the folks were being a pain but I found that my machine prints
>
> the fields as they would like them to appear while others in our
> department don't get the fields to print.
>
> The printers are networked and the drivers are installed at the print
> server and so everyone should be getting the same drivers and
> configuration for the printer.
>
> We can find nothing within Outlook that may control this, including
> anything related to printer or forms.
>
> Anyone seen this behavior with XP Pro SP1 and Office 2003 SP2?
>
>
>
> --
> Diane Poremsky
> [EMAIL PROTECTED]
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