When I opened the message, I found that Chris Shaw had written:
> Stay away from Vonage. It took me about a month to get it to work & then it
> still wouldn't work the way they said it would. Although they advertise that
> it
> is easy to install & setup don't believe it.
Amen to that!
Almost a year ago I signed up. It wouldn't work with satellite so I
cancelled within 10 days (you are supposed to have 30 days to cancel).
Well, they didn't cancel and have been billing my card monthly every
since. I called half a dozen times. Still they kept billing and I kept
stopping my payment with the credit card company. Finally I was able
to get though with someone who had a melon brain rather than a pea
brain and they cancelled, charging me a cancellation fee. Yeah sure,
I just disputed it.
The point is it was a big hassle. I've a good mind to sue them for my
time and trouble and maybe the judge will also award punitive damages!
I guess they provide "good service" to those who don't need it <smile>.
I have never heard a complaint from those who have it up and running
correctly. And why should they complain?
Regards,
Jim
--
----------------------------------------
To Change your email Address for this list, send the following message:
CHANGE WIN-HOME your_old_address your_new_address
to: [EMAIL PROTECTED]
Note carefully that both old and new addresses are required.
