Hello all are you guys checking your spam or bulk or junk or other folders in case it got in there by mistake?

On 31/05/2012 11:23, Gordon Smith wrote:
Hi all

OK, I wrote to the support people at Ibvona using an alternate E-Mail address 
in case they are having problems contacting me on the main one.  I explained 
that I haven't received the confirmation E-Mail from them post-purchase and I 
had to rely on a copy of the message which I obtained from their website just 
after ordering.  As yet, I've had no reply from them either at the primary 
E-Mail address or at the secondary.  So I don't know what's wrong with them 
there.  I did send them verification.

Actually I'm having the same problem with Sony Creative Software.  Lynne bought 
me a copy of Sound Forge Professional and we did not get their confirmation 
either.  The difference is that they didn't distribute a serial number on their 
website and on the order status page the serial number I need isn't shown.  I 
tried to contact them as well using a secondary address, but still no answer.  
It really isn't doing much for me, because I'm waiting to get started on an 
audio project but this is holding things up.  I could try using another editor 
I guess, but I know Sound Forge and it would be quicker than using something 
like Amadeus Pro for Mac which, I confess, I haven't used in donkey's years 
owing to my health problems and I've forgotten how the hell you get around in 
that app.  Not the developer's fault, of course.

Gordon

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