This happened a few years ago. But it was enough for me not to buy any more Norton products - ever.

Matthew Chao

At 07:59 AM 1/20/2013, you wrote:
Hi!

Thankfully, I've not had any problems with the uninstallation of Norton Utilities 15 from one of the test machines here - even if I had a problem I could have used Rollback to restore my system to an earlier time before I began playing with Norton Utilities 15 -.

So how long ago did you have this problem, was it with an earlier version of Norton Utilities? If so then I can certainly understand where you're coming from as Norton Utilities at one time was a bloated piece of junk and that's putting it mildy.

Thankfully however things have drastically changed, Norton Utilities is only 25MB in size.

Its not as resource hungry as it once was.

The price is a fair one if you like the software, only $50.00.


On 20/01/2013, at 11:54 PM, Matthew Chao <[email protected]> wrote:

> Hi, All! Agree with Gordon regarding Symantec. I'll never buy their products again.
>
> The last time I did, I had a problem and needed to uninstall Norton Utilities. When I did, it took the whole TCP stack with it. Not only that, the tech support folks said that that problem JUST COULDN'T HAPPEN with their software uninstall. A friend of mine whowas Windows certified had to work four hours with one of his colleagues to get the system working properly.
>
> So, needless to say, Symantec wins with bad software, and on the bad hardware end, Toshiba wins.
>
> Matthew Chao
>
>
> At 02:56 AM 1/20/2013, Gordon Smith wrote:
>> The problems I have with Norton Utilities are:
>> 1.  They are incredibly resource-hungry
>>
>> 2.  Symantec is not at all user-friendly in terms of support.
>>
>> 3. Their download policy of products which you purchase is disgusting. Even if you have the base level install utility, if you suffer a system crash, after a certain period of time you cannot download the product you bought any more, so bang goes your installation.
>>
>> That, in my view, is not the right way to treat your customers. In view of this last problem in particular, I stay away from Symantec's software products.
>>
>> Of course, Symantec is taking over the world in terms of security products in general. For instance, they hav recently acquired two certificate signing authorities, GeoTrust being one of them. GeoTrust is the second largest provider of security signing products behind Verisign. Thaut, (think I spelled that correctly) is the third largest. GeoTrust's operations, thank goodness, have not changed, and their technical support is still excellent. That's why we continue to use that company for our SSL signing products. However, I am continually watchful as I will change to another non-Symantec owned company if the support policies change.
>>
>> Anyway, back to the topic under discussion. Naturally it's always interesting to hear about people's experience of these things, and if the product has changed in terms of its interaction with other products and with the operating systems, so much the better. it is also true to say that one can make a system level backup these days, so if the system breaks it should be easy to roll it back and not have to worry about the downloading of the software. So yes, that assertion could be slightly superfluous now. However, speaking from a personal perspective, we have a lifetime license for another product and it really couldn't be much better to be honest. It doesn't keep popping up with needless windows as some other products of its kind do. It just sits there and gets on with its job. So, Norton would have to be blazingly good for me personally to consider switching.
>>
>>
>> On 19 Jan 2013, at 14:44, Dane Trethowan <[email protected]> wrote:
>>
>> Hi!
>>
>> Its been a while since I've played with any versions of Norton Utilities, I think its been a good 10 years in fact.
>>
>> I was sent a trial of Norton Utilities 15, its installed on one of my Windows PC's and I'm very happy to report that the software seems quite accessible.
>>
>> No, you can't use the Tab key to get around but you can use your WE Cursor or the JAWS cursor etc to navigate the screen and find out what all the options, functions and settings are, as you move you'll hear brief help messages pertaining to each function you move to.
>>
>> Will I buy Norton Utilities 15? Its a bit too early to say but I'll certainly be interested to play with the software for the remaining 30 days. If I do decide to buy then the $50.00 price tag certainly won't break the bank.
>>
>>
>>
>> **********
>>
>> Dane Trethowan
>> Skype: grtdane12
>>
>>
>>
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**********

Dane Trethowan
Skype: grtdane12





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