On Sat, May 19, 2012 at 2:46 PM, Jay Kay <[email protected]> wrote: > Oh wow, you're awesome. I swear there was no uninstall executable before, > but after checking the vanilla Program Files instead of (x86) I found it. I > rebooted into safe mode and ran the uninstall, but when I checked the Device > Manager it still had NetGroup Packet Filter Driver in there. Clicked > Uninstall for that, rebooted back to normal and tried installing again, and > it went through with no problems! > > Thanks so much. I owe you one! > > Hope to see you around, > - Jay > > > On Fri, May 18, 2012 at 9:48 PM, Chin Shi Hong <[email protected]> wrote: >> >> On Sat, May 19, 2012 at 12:53 AM, Jay Kay <[email protected]> wrote: >> > Mr. Chin, >> > >> > I looked and yes, I do have a "NetGroup Packet Filter Driver" in my >> > Non-Plug >> > and Play Drivers. What next? >> > >> > - Jay >> > >> > >> > On Fri, May 18, 2012 at 4:23 AM, Chin Shi Hong <[email protected]> >> > wrote: >> >> >> >> On Fri, May 18, 2012 at 4:12 PM, Jay Kay <[email protected]> wrote: >> >> > Michael, >> >> > >> >> > Thanks for the quick reply. >> >> > >> >> > I downloaded the suite, started the install and ran procmon.exe as >> >> > you >> >> > instructed. It was going a little slow at first, but soon after >> >> > clicking >> >> > "Filter" it hit a BSoD. After my system restarted I tried running >> >> > procmon >> >> > again (forgetting to start the installation first though) and it >> >> > almost >> >> > immediately hit the BSoD again. I then tested it in safe mode out of >> >> > curiosity but apparently a necessary driver is missing when in that >> >> > mode, >> >> > but it didn't crash it. >> >> > >> >> > Any other suggestions or reasons why procmon could have crashed the >> >> > system? >> >> > That is the first time this has happened to it. It was such a good >> >> > idea, >> >> > too. I should probably also note that I'm running 64-bit Windows and >> >> > 2GB of >> >> > RAM. >> >> > >> >> > Thanks, >> >> > - Jay >> >> > >> >> > >> >> > On Fri, May 18, 2012 at 12:15 AM, Michael Lehr >> >> > <[email protected]> >> >> > wrote: >> >> >> >> >> >> Jay, >> >> >> >> >> >> I don't really know the answer specifically for winpcap, but >> >> >> generally >> >> >> I >> >> >> would use the sysinternals suite, start the install, run procmon >> >> >> (filter on >> >> >> the install application), do the install, and see what files & >> >> >> registry >> >> >> keys >> >> >> it is accessing to make its decision. Maybe there is still >> >> >> something >> >> >> lingering. >> >> >> >> >> >> http://technet.microsoft.com/en-us/sysinternals/bb842062.aspx >> >> >> >> >> >> Michael Lehr >> >> >> >> >> >> >> >> >> On Fri, May 18, 2012 at 12:35 AM, Jay Kay <[email protected]> >> >> >> wrote: >> >> >>> >> >> >>> Hi again, >> >> >>> >> >> >>> I sent this (below) into the mailing list about a month ago. I >> >> >>> still >> >> >>> haven't figured out the problem. Any help would be vastly >> >> >>> appreciated. >> >> >>> >> >> >>> Oh, I'm also running Windows 7 if that helps. >> >> >>> >> >> >>> Thanks again, >> >> >>> - Jay >> >> >>> >> >> >>> ___ >> >> >>> >> >> >>>> Hi, >> >> >>>> >> >> >>>> I've had WinPcap installed on my computer before but uninstalled >> >> >>>> it >> >> >>>> at >> >> >>>> some point, or so I thought. I recently tried reinstalling >> >> >>>> WinPcap >> >> >>>> 4.1.2, >> >> >>>> but whenever I do, I get the message: >> >> >>>> >> >> >>>> "A previous version of WinPCap has been detected on the system and >> >> >>>> cannot be removed because in use by another application. Please >> >> >>>> close >> >> >>>> all >> >> >>>> the WinPcap-based applications and run the installer again." >> >> >>>> >> >> >>>> One problem: I can't seem to find any traces of WinPcap on my >> >> >>>> computer. >> >> >>>> No uninstallation executables, no DLLs, no registry keys. What's >> >> >>>> even more >> >> >>>> interesting is the fact that Wireshark denies its existence, >> >> >>>> SmartSniff >> >> >>>> seems to recognise its presence but can't seem to use it and Cain >> >> >>>> can >> >> >>>> use it >> >> >>>> with absolutely no problems. >> >> >>>> >> >> >>>> I've tried everything I could dig up but to no avail, and I was >> >> >>>> hoping >> >> >>>> that someone here could help me. Any suggestions? >> >> >>>> >> >> >>>> Thanks! >> >> >>>> - Jay >> >> >>> >> >> >>> >> >> >>> >> >> >>> _______________________________________________ >> >> >>> Winpcap-users mailing list >> >> >>> [email protected] >> >> >>> https://www.winpcap.org/mailman/listinfo/winpcap-users >> >> >>> >> >> >> >> >> >> >> >> >> _______________________________________________ >> >> >> Winpcap-users mailing list >> >> >> [email protected] >> >> >> https://www.winpcap.org/mailman/listinfo/winpcap-users >> >> >> >> >> > >> >> > >> >> > _______________________________________________ >> >> > Winpcap-users mailing list >> >> > [email protected] >> >> > https://www.winpcap.org/mailman/listinfo/winpcap-users >> >> > >> >> >> >> Jay, >> >> >> >> Firstly, reboot your computer. Then, run Device Manager, enable "Show >> >> Hidden Devices" by click on View -> Show Hidden Devices, Then, in >> >> "Non-Plug and Play Drivers", look for "NetGroup Packet Filter Driver", >> >> see whether it is there or not. >> >> >> >> Regards, >> >> Just call me Mr. Chin >> >> _______________________________________________ >> >> Winpcap-users mailing list >> >> [email protected] >> >> https://www.winpcap.org/mailman/listinfo/winpcap-users >> > >> > >> > >> > _______________________________________________ >> > Winpcap-users mailing list >> > [email protected] >> > https://www.winpcap.org/mailman/listinfo/winpcap-users >> > >> >> That means your previous uninstallation of WinPcap not successful. >> >> Try to reboot your computer into safe mode. If you don't know how to >> do it, follow the following steps: >> >> 1. Reboot your computer. >> 2. Before Windows boot, hold down the key or keep on pressing the key >> F8 until you see an option like "Safe Mode". But, depending on our >> computer, some computer may go into BIOS setup screen when you press >> F8 key at POST screen. If that is the case, when your computer reboot, >> you may have to wait until the POST screen disappear, then keep on >> pressing F8 key before windows start booting, >> 3. When you see something like "safe mode", press the up/down arrow >> key to select it, then press Enter. >> 4. Login with an administrator account. >> >> Then, try to uninstall Winpcap by follow these steps: >> 1. Go to Control Panel -> Programs and Features, look for "WinPcap" in >> the list of programs. >> 2. If it is there, uninstall it by selecting it and then click the >> "Uninstall" button. >> >> If "WinPcap" not exist in "Programs and Features", follow the following >> steps: >> 1. Go to the directory where you previously installed WinPcap. The >> default directory should be "C:\Program Files (x86)\WinPcap\". >> 2. If there is a file named "Uninstall" or "Uninstall.exe", run it to >> start uninstallation. >> >> If the "Unintall" or "Uninstall.exe" does not exist, or the directory >> does not exist, follow the following steps: >> 1. Run Device Manager, use the steps I stated in my previous email to >> find "NetGroup Packet Filter Driver". >> 2. Right click on it, then click "Uninstall". >> >> Regardless of whether the above uninstallation method success or fail, >> you can try to run the WinPcap setup file to re-install it. >> >> Regards, >> _______________________________________________ >> Winpcap-users mailing list >> [email protected] >> https://www.winpcap.org/mailman/listinfo/winpcap-users > > > > _______________________________________________ > Winpcap-users mailing list > [email protected] > https://www.winpcap.org/mailman/listinfo/winpcap-users >
And, you are welcome. Regards, _______________________________________________ Winpcap-users mailing list [email protected] https://www.winpcap.org/mailman/listinfo/winpcap-users
