I agree strongly with Dave Molta on this one.   At the University of
Utah we have been deploying 802.11a right along side 802.11b/g.
Currently, our 802.11a usage is less than 1%.  I believe that this is
mostly due to the fact that you can purchase a b/g wireless card from
computer stores for as little as $3 on sale.  Along with a lack of
education on the advantages of the 5 GHz band.  However, when you
purchase a new notebook that is wireless capable (which just about all
notebooks are these days), it is a small cost to upgrade to a card that
supports 802.11a.

As for additional support headaches.  They should be minimal.  802.11a
and 802.11b/g all operate pretty much the same way from a user
perspective.  The only support problem that I can see is with poorly
written drivers (which is a problem with any networking device), and the
extremely small chance that a user comes in with an 802.11a only card
and complains about the range/coverage.  But, I have not seen an 802.11a
only card for sale in a long time.

On Thu, 2006-02-23 at 16:20 -0500, Dave Molta wrote:
> I personally have pretty strong feelings about this issue and feel some
> frustation that too many organizations adopt a perspective of choosing
> between 11a and 11g. My view is that supporting both 11a and 11g provides
> you with more wireless capacity and better performance at only a modest
> increase in cost, both on the AP and on the client.
> 
> While there are certainly benefits of engineering your systems for full 11a
> coverage by deploying AP's in a dense configuration, even if you choose not
> to do that, you get benefits, as long as a reasonable percentage of users
> have 11a on their clients. At Syracuse, the University-standard notebook
> computer that is made available to students comes with ag support. I think
> the incremental cost of 11a from Dell was on the order of $10. Although I no
> longer work in central IT, if I did, I would be working closely with the
> Purchasing Department to insure that all institutionally-purchased notebooks
> included 11a support. I don't think it will be too longer before all
> Centrino notebooks come with ag support by default.
> 
> With respect to support, this is largely transparent. In most cases, clients
> will attempt to associate first to 11a and roam to 11g if necessary. There
> are definitely some latency issues associated with roaming and some client
> adapters handle this better than others, but fast roaming is not usually a
> huge issue for notebook users, who usually need portability/nobadicity
> rather than true mobility, as might be required with wireless VoIP handsets.
> 
> 
> I'd love to hear arguments from people about why supporting 11a is a bad
> thing. It just looks like such a win to me, I don't know why everyone
> doesn't do it. Even if you only offload 20% of your client traffic to 11a,
> all of those users get better performance and you've also made things better
> for the 11b/11g users by offloading that traffic. 
> 
> dm 
> 
> > -----Original Message-----
> > From: Daniel R Jones [mailto:[EMAIL PROTECTED] 
> > Sent: Thursday, February 23, 2006 3:19 PM
> > To: [email protected]
> > Subject: [WIRELESS-LAN] 802.11a
> > 
> > CU-Boulder is significantly expanding wireless in student and 
> > academic areas.  The question has been raised about support 
> > of 802.11a.  Even though our new access points support 
> > 802.11a it may not necessary make sense to deploy the technology.
> > 
> > For those who have adopted 802.11a could you answer the following
> > questions:
> > 
> > 1) How much usage of 802.11a do you have vs 802.11b/g?
> > 
> > 2) Do you have coverage of 802.11a in all locations where you 
> > also have 802.11a or is it provided for specific applications?
> > 
> > 3) Has 802.11a generated additional support calls?
> > 
> > Regards,
> > 
> > Dan Jones
> > University of Colorado at Boulder
> > 
> > **********
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