Jim,

Yes, I have run into one particular problem when an SSID is not broadcast. We call it a 'code 18", where the problem is 18 inches away from the monitor. :-)

I have found that it is quite difficult for people who do not have some experience with wireless, to set up their wireless devices when an SSID is not being broadcast. You may be asking too much from the general public to force their device to search for the SSID.

If the SSID is going to be used by the general then you might want to broadcast it, in order to minimize the calls to your helpdesk.

Jorge

Jim Gogan wrote:
Quick question: has anyone run into any support issues when some SSIDs are broadcast and some aren't on a campus?

-- Jim Gogan
   ITS Telecommunications
   University of North Carolina at Chapel Hill

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