Brandon- We've found that Apple devices are probably the worst clients to support- many are ridiculously sticky (cling to bad signal when better is available, cling to weak 11a when 11g is booming, etc) and it tends to change a little with every new update to the OS.
Best advice- keep everyone at the same OS level to the extent possible, right down to the 10.5.x last character. They tweak the wireless stuff often now that Apple is finally getting the message that not every Mac/iPhone will be connected to an Airport and nothing else. At one point, Apple released this just for wireless problems, but it may have been rolled into recent OS upgrades (hard to tell as their release notes are anemic): http://support.apple.com/downloads/AirPort_Client_Update_2009_001 It did a tremendous amount of good in our LWAPP environment. Apple may be the no-virus platform, but they are goofy as the day is long on their approach to wireless client behavior on "real" WLANs- one man's opinion. -Lee Lee H. Badman Wireless/Network Engineer Information Technology and Services Syracuse University 315 443-3003 -----Original Message----- From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:[email protected]] On Behalf Of Case, Brandon J Sent: Tuesday, June 16, 2009 9:27 AM To: [email protected] Subject: [WIRELESS-LAN] Cisco Environment and Apple products Is anyone out there a Cisco controller shop that's seeing lots of troubles with Apple products? We're transitioning (still) to an entirely controller-based infrastructure so we have a mix of buildings that are running on those and some that are still IOS-based APs. Lately it seems a lot of tickets are coming into our help desk from Apple users that are in the vein of "it used to work but now it doesn't" but only in buildings running on the controllers. I'm left scratching my head as to why since I cannot reproduce the problem on my. A while back there was a thread on this list about tweaking EAP timers and I've made those changes to our controllers but to no avail. Anyone have any insight into this? Thanks, -- Brandon Case, CCNA Network Engineer, ITaP Purdue University [email protected] Office: (765)49-67096 Mobile: (765)479-7597 Fax: (765)49-46620 ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/. ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
