Sorry, I meant to send this to the list.

-jcw

-------------------------------------
John Watters    UA: OIT  205-348-3992


> -----Original Message-----
> From: Watters, John
> Sent: Wednesday, August 05, 2009 9:33 AM
> To: 'Charles Spurgeon'
> Subject: RE: [WIRELESS-LAN] WiSM 5.2.193
> 
> 
> I upgraded 18 WiSM controllers yesterday & last night that support ~2,000
> APs. I also experienced the delayed joins.
> 
> In addition, I had APs joining controllers in other mobility groups. After
> that it is very hard to get them to move back. (I had a little over 100
> APs join controllers in other mobility groups - about 5%.)
> 
> In addition, I am seeing a lot of looping: When the WiSM controller
> rebooted to do the code upgrade, all its APs joined another controller and
> downloaded the code from that controller even though the controller they
> came from was already running that version (in my case 5.2.178). Then they
> tried to move back to their primary controller (now upgraded to 5.2.193),
> downloaded the new 5.2.193 code and rebooted. They then went back to the
> controller they originally moved to while their primary controller was
> being upgraded. Since that code was at a different level (5.2.178) that
> the new code they had just loaded for the upgraded WiSM, they downloaded
> the 5.3.178 code again & rebooted. They then tried to move back to their
> primary controller (now upgraded to 5.2.193), downloaded the new 5.2.193
> code and rebooted, they then went back to the controller they originally
> moved to while their primary controller was being upgraded. Since that
> code was at a different level (5.2.178) that the new code they had just
> loaded for the upgraded WiSM, they downloaded the 5.3.178 code again &
> rebooted. They then tried to move back to their primary controller
> ................ do you see the loop here?
> 
> This was finally resolved by just biting the bullet and upgrading all the
> WiSMs as fast as I could (including the suggested emergency boot image).
> That put all the APs into a real mess while it was happening, but really
> gave them no choice in the end except to join a controller running the
> 5.2.193 code which got them to stop downloading different code with every
> join.
> 
> I opened a case with Cisco but got nothing useful back. I have had this
> same problem with other WiSM code upgrades. Surely there is a better way
> to handle this problem of APs moving around to places where they aren't
> wanted.
> 
> If anyone has a workable solution to my problems, please send it along.
> 
> -jcw
> 
> ------------------------------------------------------------
> John Watters    The University of Alabama: OIT  205-348-3992
> 
> 
> -----Original Message-----
> From: The EDUCAUSE Wireless Issues Constituent Group Listserv
> [mailto:[email protected]] On Behalf Of Charles Spurgeon
> Sent: Wednesday, August 05, 2009 9:12 AM
> To: [email protected]
> Subject: Re: [WIRELESS-LAN] WiSM 5.2.193
> 
> On Tue, Aug 04, 2009 at 09:13:29AM -0500, Hector J Rios wrote:
> >
> >    Has anybody upgraded to 5.2.193? Can you provide any feedback?
> 
> We have upgraded 31 WLCs from 4.2.130.0 to 5.2.193.0, with no
> operational issues seen and no problems reported for clients so far.
> 
> We have approx 3,500 APs, and the client count is at its lowest level
> due to summer session with around 3,000 peak simultaneous clients. We
> are installing a number of 1142s, so we needed the new code to support
> them.
> 
> We *did* encounter a weird AP join issue on some of the WLCs in one of
> our mobility groups when there were mixed versions of WLC code while
> upgrading WLCs in the same mobility group (some controllers on 4.2 and
> others on 5.2).
> 
> The issue was a delayed join to the primary WLC for APs during the
> process of upgrading the controller and then waiting for APs to
> re-join the upgraded (primary) controller (we configure the
> primary/secondary/tertiary WLCs on the APs). We escalated the issue
> and Cisco has developed a fix that will presumably ship in newer code.
> 
> Meanwhile, we noticed that if we upgraded the first controller in the
> mobililty group (the one with the lowest MAC address as seen in "show
> mobility summary") to the new controller code first then that seemed
> to avoid the issue of having large numbers of delayed AP joins. Given
> that, we resumed our upgrades and have almost completed the entire set
> of WLCs.
> 
> -Charles
> 
> Charles E. Spurgeon / UTnet
> UT Austin ITS / Networking
> [email protected] / 512.475.9265
> 
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